[Hiring] Employee Services Coordinator @Bright Horizons Family Solutions

Role Description

As one of our Employee Services Coordinators, you will be responsible for auditing and processing tuition reimbursement applications for our valued EdAssist clients. Our ideal candidate will be highly motivated, a self-starter (as this is a fully remote position), and will be able to manage multiple clients with relative ease.

This is a Remote position available in the United States. This is a temporary assignment expected to last approximately 4 months with the possibility for conversion to full time. This temporary assignment will require 20 hours per week, with specific scheduled hours of either 8am - 1pm or 9am - 2pm.

What you will be doing:

• Act as an independent reviewer to ensure policy compliance.
• Follow the tuition policy of all our corporate clients.
• Proof grades and receipts against submissions and client requirements.
• Ensure appropriate tuition discount is applied to invoices prior to submission for payment.
• CRM Processing of Cases and Help tickets submitted by employees.

Qualifications

• A minimum of 2 years of customer service experience.
• Auditing experience and a BS/BA degree preferred.
• High level of computer proficiency is essential.
• Must possess strong interpersonal, as well as verbal and written communication skills.
• Strong attention to detail.
• Proven ability to learn and utilize proprietary software and reporting tools.
• Ability to work in a fast-paced and highly dynamic environment.

Requirements

• This position is part-time and requires that you have availability to work 20 hours per week, with specific scheduled hours of either 8am - 1pm or 9am - 2pm.

Benefits

• The hourly salary for this temporary assignment is $18.00 per hour.
• The compensation range listed reflects what Bright Horizons, in good faith, anticipates offering for this temporary assignment. Actual compensation within this range will be determined based on factors such as relevant experience, education, training, certifications, geographic location, and other business or organizational considerations.

Company Description

Be part of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We’re changing the world of work and family, and it starts with you. At Bright Horizons, you’re the difference.

Life at Bright Horizons: At Bright Horizons, you’re more than your job title — you’re the difference. Whether you’re nurturing a child’s first steps or supporting the systems behind the scenes, your work creates real impact. We’re a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future — for yourself and for others.