[Hiring] Employee Relations Manager @Renaissance Learning North America

Role Description

As part of the People Relations team, the Employee Relations Manager will provide expert employee relations guidance, coaching, and support to HR staff, leaders, and employees on employee relations matters, drive policy updates, and conduct internal investigations globally. This position works closely with the HR leadership team, Employment Legal, and various HR functions to manage employee relations processes in line with organizational goals, applicable policies, and legal requirements.

• Employee Relations Guidance:
  • Deliver expert level advice and coaching to HR colleagues and leaders globally on a variety of employee relations issues, including performance management, workplace conflicts, employee complaints, organizational change, and policy interpretation.
• Performance Management:
  • Coach and advise leaders on performance management strategies, including establishing clear expectations and measurable success criteria, documenting and effective resolution of performance concerns.
  • Serve as employee relations subject matter expert resource to the People Relations team in implementing performance improvement and corrective-action processes.
• Internal Investigations:
  • Lead and conduct internal workplace investigations across all Renaissance locations into employee complaints, allegations of misconduct, and policy violations, ensuring thorough documentation, timely resolution, and compliance with internal procedures.
• Policy Development:
  • Draft, revise and implement employee relations policies ensuring they reflect organizational needs, applicable legal requirements, and best practices.
  • Analyze employee relations data to identify trends and areas for improvement.
• Employee Relations Data Management & Analysis:
  • Collect, manage, and analyze employee relations data to monitor trends, support decision making, and develop strategic improvement for employee relations processes.
  • Prepare reports and presentations for senior leadership based on data insights.
• Cross-functional Collaboration:
  • Partner with People Relations Managers, HR Business Partners, Legal, Benefits, Compensation, Leadership Development, and DEI teams to ensure a cohesive and compliant service delivery experience.
• Project Contributions:
  • Contribute to broader HR projects and initiatives, ensuring alignment with employee relations best practices and legal standards.

Qualifications

• Minimum of 5 years’ Human Resources experience, with a strong emphasis on employee relations.
• Minimum of 3 years’ experience conducting internal investigations independently.
• In-depth knowledge of employment laws, including Title VII, the Americans with Disabilities Act (ADA), Family Medical Leave Act (FMLA), and Fair Labor Standards Act (FLSA).
• Bonus Points: JD or legal background in employment law desirable.

Requirements

• Judgement and Discretion: Ability to handle confidential and sensitive employee information with sensitivity, sound judgment, and professionalism.
• Problem Solving and Conflict Resolution: Strong critical thinking skills, with the ability to navigate complex employee relations issues and resolve conflicts effectively.
• Communication and Relationship Building: Proven ability to communicate clearly and build relationships across all levels of the organization.
• Data Management and Analysis: Expertise in collecting, analyzing, and leveraging employee relations data to drive informed decision-making.

Benefits

• World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
• Health Savings and Flexible Spending Accounts
• 401(k) and Roth 401(k) with company match
• Paid Vacation and Sick Time Off
• 12 Paid Holidays
• Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
• Tuition Reimbursement
• Life & Disability Insurance
• Well-being and Employee Assistance Programs