[Hiring] Employee Accommodations Manager @University of Maryland Global Campus

Role Description

The Manager, Employee Accommodations, leads the design, administration, and continuous improvement of the organization’s employee accommodations program. This role serves as the institutional subject matter expert for ADA, ADAAA, Section 504, and related employment laws, with responsibility for managing complex accommodation cases, directing the interactive process, and ensuring consistent, compliant application of accommodation decisions. The position operates with a high degree of independence and provides consultative guidance to leadership, HR partners, and managers to support an inclusive and accessible workplace.

• Manage and independently adjudicate accommodation requests, including complex and high-risk cases, in accordance with ADA/ADAAA, Section 504, and applicable laws.
• Lead the interactive accommodation process, partnering with employees, managers, HR, and Legal to identify reasonable and effective solutions.
• Review and interpret medical documentation and functional limitations; determine accommodation feasibility, approvals, denials, or alternatives.
• Develop, implement, and maintain accommodation policies, procedures, templates, and documentation standards.
• Serve as the primary consultant and advisor to leadership and HR on accommodation-related matters, risk mitigation, and compliance strategy.
• Deliver training and guidance to supervisors and departments on legal obligations and best practices.

Qualifications

• Bachelor’s degree in Human Resources, Psychology, Social Sciences, Disability Studies, Special Education, or related field.
• 3–5+ years managing employee accommodations or disability services.
• None required certifications.

Requirements

• Regulatory compliance
• Independent judgment
• Equity and inclusion mindset
• Consultative influence
• Problem solving
• Ethical decision-making and confidentiality
• ADA and employment law application
• Medical documentation analysis
• Case management
• Policy development
• Training facilitation
• HRIS or accommodation system utilization

Benefits

• Generous Time Off: 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 16 paid holidays (17 during general election years).
• Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.
• Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance.
• Flexible Spending Accounts: Available for medical and dependent care expenses.
• Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).
• Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.
• Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service.