[Hiring] Director, Learning Solutions @McLean & Company

Role Description

Are you a seasoned people leader, facilitator and certified coach? Do you thrive in a high-volume environment, working with multiple clients to drive leadership effectiveness? Can you connect business priorities to team execution, ensuring high-quality facilitator performance and continuous development?

We’re looking for a People Leader, Director Facilitator, to lead our team of facilitators and coaches to success. If you’re passionate about delivering impactful sessions on a scale, we have the role for you!

Key Responsibilities:

• Lead, coach, and develop a small team of managers/directors, and gig workers responsible for program delivery.
• Provide guidance on complex people issues, including performance management, engagement, and team dynamics.
• Foster a high-performance, accountable, and collaborative team culture.
• Co-Lead facilitator excellence and quality assurance practices, including shadowing and giving feedback.
• Facilitate training offerings targeted mainly to leader and HR audiences using a variety of creative techniques aligned with adult learning principles.
• Deliver coaching using the proficiencies and competencies outlined by the ICF at PCC level with external clients as part of McLean & Company's leadership development coaching offering.
• Engage in effective coaching conversations with leadership clients, demonstrating active listening skills and asking powerful questions to guide leaders in finding their own solutions to aid their professional development.
• Manage each cohort assigned through meet and greets, tailoring, and being main point of contact for decision makers.
• Partner with our commercial teams to demonstrate “proof concept” for our products and services to potential clients, assess client needs, and scope requirements.
• Contribute to the maintenance of current offerings, including piloting and iterating program design where needed. Be the liaison between LS delivery and LS production for product updates.
• Collaborate with operations to develop and execute scheduling strategies across full-time, contract, and gig talent.

Qualifications

• 7+ years of facilitation experience, preferably online facilitation using Teams platform.
• 5+ years experience in HR in corporate environment.
• Minimum 10 years of people leader experience in Human Resources.
• Client focused, with a demonstrated ability to assess client needs.
• ICF certification at minimum PCC level.
• Collaborative, with superior listening, critical thinking, and quality assurance skills.
• Strong organizational, project and time management skills, with a proven ability to switch quickly between high priority tasks.
• Proven attention to detail and comfort in making strategic recommendations using large data sets.
• Demonstrated ability to solve problems and make informed decisions that demonstrate a broader scope of contextual and business understanding, rather than just an HR focus.
• Strong analytical and critical thinking, project management, collaboration, communication, and key player management skills.
• Demonstrated experience facilitating at both the first-time leader and senior leader level.
• Ability to thrive in a rapidly changing work environment with complex personalities and situations.
• Proficient in PowerPoint, Outlook, Teams and other Microsoft suite products.
• University degree in HR, Adult Education, IO Psychology, Business or related post secondary program.

Company Description

McLean & Company is a dynamic, fast-paced, rapidly growing HR research and advisory firm. Through our suite of learning solutions, action-oriented research, and practical diagnostics, we supply clients with insight and support from our specialists.

McLean is a place where your voice will be heard – a place where you see the impact of your work on our 30,000+ members. It is a place where you will find community and collaboration, where you will work with diverse individuals with their own unique stories and experiences. McLean is a place where success is celebrated by the whole team – a place where you are encouraged to stretch and grow.

Please Note: We are open to candidates located in Canada who are willing to work business hours in EST with flexibility to accommodate clients in different time zones.