[Hiring] Director, Human Resources @US Pack Services

Role Description

The Director, Human Resources leads the strategic vision and day-to-day execution of the HR function across the organization. This role balances forward-looking strategy with practical oversight of core HR areas, including:

• Talent acquisition
• Employee relations
• Compliance
• Organizational development
• Compensation and benefits
• Workforce planning

The Director ensures HR initiatives align with business goals, strengthen operational performance, and maintain regulatory compliance. This position also plays a key role in building a consistent, accountable, and performance-focused culture across corporate teams and support functions.

To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lead the development and execution of enterprise-wide HR initiatives including but not limited to succession planning and leadership development.
• Analyze workforce trends, metrics, and reporting to support data-driven HR decision-making.
• Partner with executive leadership to design and execute a long-term human capital strategy aligned with business objectives and industry trends.
• Advise on organizational design, talent planning, change management, and workforce scalability to support growth and seasonal demand.
• Maintain and update the employee handbook, HR policies, and procedures to ensure legal compliance and alignment with company culture.
• Lead HR audits and manage risk mitigation strategies in partnership with legal and compliance teams.
• Oversee daily HR operations to ensure consistent, efficient application of policies and procedures.
• Ensure compliance with all applicable federal, state, and local employment laws, including wage and hour regulations, OSHA and DOT standards, and employment eligibility requirements.
• Direct end-to-end recruitment efforts, with emphasis on high volume roles within logistics, transportation, and warehousing environments.
• Oversee workforce planning and staffing models to align operational demand with budget and headcount strategy.
• Promote a respectful, performance-driven culture across diverse employee populations.
• Provide leadership on employee relations matters, including investigations, disciplinary actions, and conflict resolution.
• Coach leaders on effective communication, performance feedback, and engagement best practices.
• Oversee the company’s performance management framework to ensure alignment with business goals and individual accountability.
• Support career progression and succession strategies to strengthen long-term organizational stability.
• Develop and implement training initiatives supporting compliance, skill development, and leadership growth.
• Oversee compensation strategy, including base pay, incentive plans, and benefits administration.
• Partner with finance and operations on annual merit cycles, incentive planning, and workforce budgeting.
• Monitor market trends to maintain competitive and equitable total rewards programs.
• Provide leadership and direct oversight of HR Manager and administrative HR staff.
• Perform all other duties as assigned.

Qualifications

• Demonstrated strategic thinking and strong business acumen, with the ability to align HR initiatives to operational and financial objectives.
• Comprehensive knowledge of federal, state, and local employment laws and regulatory compliance requirements.
• Effective conflict resolution and negotiation skills, with the ability to navigate complex employee relations matters.
• Experience managing HR operations across multi-site or geographically dispersed environments.
• Proficiency in analyzing workforce data and interpreting HR metrics to inform decision making and strategy.
• Expertise in organizational development and leading change initiatives within dynamic business environments.
• Strong communication and influencing skills, with the ability to build credibility and partnerships across all levels of the organization.
• Demonstrated cultural competency and commitment to fostering an inclusive, respectful workplace.
• Required travel on occasion up to 10% to support organizational objectives.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field required; Master’s degree or HR certification such as SHRM SCP or SPHR preferred.
• Minimum of 8 to 10 years of progressive HR experience, including at least 5 years in a leadership capacity.
• Demonstrated success in both strategic HR planning and hands-on execution within a fast-paced, multi-site organization.
• Experience utilizing HRIS platforms and workforce data reporting tools.
• Six Sigma Green Belt certification preferred.

Benefits

• 401(K)
• Health Insurance
• Disability/Life Insurance
• Paid Time Off (PTO)
• Paid Holidays
• For Part Time positions: 401(K), Paid Sick Time