[Hiring] Director Human Resources @Buckland

Role Description

This position is responsible for planning, leading, directing, developing, and coordinating the policies, activities, and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organization's mission and talent strategy across all lines of business.

They are responsible for translating business needs into integrated human resource solutions to fully leverage employee capability within Canada, US, and Mexico, to deliver excellent, consistent, sustainable performance over the long term.

Responsibilities

• Provide leadership and oversight to HR policies, standards, and procedures ensuring alignment with Company’s vision, mission, and values.
• Collaborate with senior leadership to understand the organization's goals and strategy related to staffing, recruiting, retention.
• Plan, lead, develop, coordinate, and implement policies, processes, training, initiatives, and surveys.
• Develop and execute practices for hiring and talent management, ensuring compliance with federal, state, and local employment laws and regulations.
• Plan and oversee the delivery of annual Corporate HR initiatives related to Performance Management, Talent Planning, Culture Change, Communications, Compensation, and Rewards.
• Demonstrate superior written and verbal communication skills, representing the organization at various events, conferences, and other public/private settings.
• Utilize Microsoft Office tools such as Excel, Word, PowerPoint, and Outlook to analyze data, track progress, create reports, and strategize.
• Adapt to manage crises and emergencies in a fast-paced work environment, ensuring decision-making aligns with the organization’s values and reputation.
• Exhibit superior organization and time management skills to set clear goals and expectations.
• Lead cross-functional groups by developing a results-driven environment to deliver successful projects and mandates, ensuring high-quality outcomes.
• Establish and monitor key performance indicators (KPIs) to measure and improve service quality and efficiency.

Leadership Responsibilities

• Foster and embody transparent communication, encouraging self-awareness and growth with staff and teams for optimal cohesion.
• Promote an environment where teams are encouraged to try new things to continuously drive innovation and growth.
• Mentor, coach, train, and develop talent for succession in a scaling company.
• Lead by example and hold self and others to their commitments.
• Provide structure and long-term direction to the Operations department.
• Supervise staff, including hiring, reviewing performance, and recommending salary increases, promotions, transfers, demotions, or terminations.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Industrial Relations, Organizational Development, or a related field required.
• Master's degree in Human Resources, Business Administration (MBA), Organizational Leadership, or a related discipline is considered an asset.
• Minimum 10 years of human resource management experience required.
• Strong verbal and written communication skills in English and Spanish.
• Advanced knowledge in MS Office.
• Clear understanding of employment legislation in CAD, USA, and MEX.
• Project management and people management capabilities to work on transformational projects, strategic programs, and implementing best practices.
• Advanced knowledge of HR concepts, policies, and practices acquired through formal academic training and/or relevant years of experience within HR areas of expertise.
• Problem-solving skills, with the ability to determine the root cause of complex issues and arrive at sound HR business solutions.
• Excellent communication, interpersonal, and relationship-building skills to work effectively with all employees at every level.
• Must be legally eligible to work for the Company at all times.
• Ability and desire to travel (approximate 25%) to all company offices and client meetings in CAD, USA, and MEX.

Benefits

• Competitive salary.
• Benefits package and matching retirement plan.
• Compensation range: $140,000 – $180,000 annually (subject to experience).
• A friendly, collaborative work environment.
• Opportunities for professional development & ongoing learning.
• A chance to be part of a growing organization.
• Remote work arrangement available for applicants who are not local to a Buckland office.

Company Description

Buckland has been working to help companies across the world experience global trade in a better way for over 70 years. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies, and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.