[Hiring] Business Operations & Employee Experience Coordinator @BeiGene

Role Description

Support effective operations of the Customer Excellence and Human Resources functions through high-quality document preparation, event and meeting coordination, bilingual communication, and disciplined follow-up. Organize multiple requests and stakeholders, maintain accuracy and deadlines, and contribute to a consistent and positive employee and participant experience. The role reports to the Head of Customer Excellence, with the HR Director serving as Functional Manager for day-to-day prioritization, professional guidance, and coordination of HR-related deliverables.

Responsibilities

• Document preparation and communications support
  • Create, edit, proofread, format, and update presentations, documents, spreadsheets, announcements, and meeting materials.
  • Support Japanese-English and English-Japanese translation and review of business materials as required.
  • Maintain templates, document repositories, files, and related data in an accurate and accessible manner including Japan intranet site (“Japan Express”).
  • Clarify request requirements, manage deadlines, and coordinate reviews with relevant stakeholders.
• Event and meeting planning and execution
  • Support planning and delivery of employee events, town halls, training sessions, recognition programs, leadership meetings, and other internal activities.
  • Develop project schedules, participant communications, agendas, run-of-show documents, checklists, and contingency plans.
  • Coordinate venues, virtual platforms, catering, equipment, vendors, and internal stakeholders.
  • Provide on-site support at the office or event venue when required and agreed in advance.
  • Collect feedback, document lessons learned and recommend practical improvements.
• Departmental, executive, and project support
  • Coordinate meetings, schedules, materials, action items, and follow-up for the HR Director and designated leaders or project teams.
  • Track requests, milestones, decisions, risks, and deliverables across multiple workstreams.
  • Handle confidential and sensitive information with discretion and in accordance with company requirements.
  • Support travel, visitor, meeting, and administrative arrangements when necessary.
• Process improvement and digital content support
  • Develop and improve standard operating procedures, templates, trackers, and checklists.
  • Identify recurring issues and propose practical ways to improve quality, consistency, and efficiency.
  • Support digital content development using approved tools, where aligned with business needs and the employee’s responsibilities.

Qualifications

• Bachelor’s degree or equivalent education and relevant professional experience preferred.
• Relevant experience in document production, translation, event operations, executive support, business operations, or project coordination.
• Demonstrated ability to manage multiple assignments, prioritize work, and deliver accurately by agreed deadlines.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and collaboration tools.
• Strong written and verbal communication in Japanese; business English sufficient for documents, email, and coordination.
• Ability to work independently in a remote environment while communicating progress, questions, workload, and risks early.
• Experience with vendors, budgets, databases, content creation, or digital tools is preferred.

Location / Work Style

• Full remote.
• Work at the office, event venues, or other designated locations when required for events or business needs.
• Flextime system applies.

Benefits

• Market competitive compensation package including performance-based annual bonus scheme.
• Company shares (generous welcome grant!).
• In-house and external learning and development opportunities.
• Fantastic benefits program and keep improving!
• Work with a dynamic team of collaborative, supportive, inclusive, and fun professionals whose mission is clear: Cancer has no borders and neither do we.