[Hiring] Benefits Coordinator @Emapta

Role Description

Deliver Exceptional Benefits Support for a Trusted U.S. PEO Partner. The Benefits Coordinator turns detailed administration into seamless client and employee experiences through effective renewals, enrollment support, and vendor coordination. By strengthening benefits delivery across U.S. businesses, you will build a long-term global career with Emapta and gain the premium opportunities, support, and balance that top 1% talent truly deserves.

Qualifications

• High school diploma required; some college education preferred
• 3-5 years of experience in benefits administration or a related role
• Knowledge of employee benefits and medical insurance
• Experience in U.S. benefits administration within Vensure or another Professional Employer Organization (PEO) highly preferred
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Bilingual proficiency in English and Spanish is an advantage
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Life and Health Insurance License is an advantage

Requirements

• Support the management of client accounts and renewals
• Assist in developing, marketing, and administering employee benefit plans
• Obtain, compare, and analyze benefit plan quotes
• Coordinate and prepare materials for employee enrollment meetings
• Review contracts, prepare documents, and maintain accurate CRM records
• Assist in preparing documentation for client benefit websites
• Attend vendor seminars and stay informed about industry developments
• Resolve client benefit service issues involving billing, eligibility, claims, and related concerns
• Serve as the liaison between clients and vendors
• Ensure the completion of renewal checklists and requirements
• Prepare and submit employee benefit applications
• Perform other duties as assigned

Benefits

• 5-day work week
• Weekends off
• Work-from-home arrangement
• 20 vacation days in total
• Prepaid medicine
• Fully customized Emapta laptop and peripherals
• Direct exposure to global clients
• Career growth opportunities
• Diverse, inclusive, and supportive work environment where every individual is respected, valued, and empowered to succeed
• Prime office locations in Bogotá and Medellín
• Unlimited upskilling through Emapta Academy courses