[Hiring] Benefits Administration Services Analyst II @Conduent

Role Description

As a Benefits Administration Services Analyst, you will perform recurring plan administration services under the supervision of senior analysts.

• Triaging, researching, and responding to participant issues (i.e. eligibility, calculation errors, and service delivery).
• Triaging and researching system issues to confirm adherence to requirements.
• Reviewing benefit reports, including Business Requirements Document (BRD), and acting as needed.
• Processing retirement benefit applications, verifying accuracy of information and researching/investigating past service, and related credits.
• Preparing and delivering training to team members.
• Working cooperatively with other team members (plan administrators) to complete tasks, projects, and to ensure unified delivery of services.
• Following and updating documentation materials as directed to maintain complete accurate work papers and audit trail.
• Serving as contact with clients’ human resources personnel and vendor support as needed.

Qualifications

• Expert knowledge and 5 plus years of experience in Pension and/or Defined Benefits.
• Intermediate/advanced knowledge of Pension calculations & Audit Support.
• Experience in reporting, SQL, and Data Analysis.
• Advanced knowledge of Excel, Word, and Outlook.
• Able to communicate effectively with clients on pension matters.

Benefits

• Health and Welfare Benefits: Tailored to fit you and your family's needs starting on the first day of employment.
• Retirement Savings: Support for saving for your future.
• Employee Discounts: Access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
• Career Growth Opportunities: Opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Paid Training: Access to award-winning learning platforms throughout your Conduent career.
• Paid time off: Attractive paid time off packages designed for you to enjoy your life away from work.
• Great Work Environment: Recognition for our award-winning culture and diversity efforts.