[Hiring] Associate Specialist, People Operations @Light & Wonder

Role Description

Looking to grow your HR career in a role that’s dynamic, people-focused, and full of variety? As an Associate Specialist in our HR Shared Service Team (known internally as the People Solution Center or PSC), you’ll be the go-to partner for our Creators across the U.S. No two days are the same; you’ll be solving problems, answering questions, and helping shape a smooth employee experience from start to finish. If you’re energized by fast-paced work, love connecting with people, and want to make an impact across the Americas, this role is for you!

The People Solution Center Americas supports ~3,000 employees across six countries, providing world-class HR services with a focus on accuracy, responsiveness, and care. We manage HR processes, policies, and employee data in Workday, while serving as trusted partners to employees and managers alike. This role reports to the Manager, PSC - Americas.

What You’ll Do:

• Be the first point of contact for HR questions, from policies to processes.
• Provide accurate, helpful support with empathy and a people-first mindset.
• Investigate and resolve employee concerns, escalating when needed and always following up.
• Keep employee records clean and up to date in Workday; pull reports when needed.
• Spot opportunities to improve how we work - and share your ideas.
• Deliver high-quality HR transactions and support in line with service levels.
• Support hiring and onboarding after the offer stage - contracts, background checks, and getting new hires ready for Day One.
• Conduct compliance checks (think: right-to-work, policy audits, and documentation).
• Jump in on projects that make our People Solution Center even better.

Qualifications

• Education: A bachelor’s degree in HR, Business, or a related field is great, but equivalent experience works too!
• Experience: 1–2 years in HR or a people-focused role (customer service counts, if you’ve solved problems and supported people, we want to hear from you).
• Systems: Comfortable with HRIS systems; bonus points if you’ve clicked around Workday before.
• Skills: Strong communicator, organized multitasker, and natural problem-solver who can roll with change in a fast-paced environment.
• Mindset: Trusted with sensitive information, and you handle it with integrity and care.

Requirements

• Real-world HR experience (bonus points if you’ve supported employees directly).
• Comfortable navigating employee questions and solving day-to-day HR challenges.
• Experience with HRIS systems, Workday is a big plus.
• Able to manage multiple tasks and shift gears quickly in a fast-paced environment.

Benefits

• Medical, Dental, Vision, and Life Insurance
• 3 weeks’ Vacation and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program