[Hiring] Stripe Specialist @YO AI Labs

Role Description

We are engaging Stripe Specialists to support a customer project focused on completing and documenting real-world workflows within Stripe. You'll use your hands-on Stripe experience to complete realistic payment and financial operations workflows and contribute high-quality interaction data that supports the development of next-generation AI systems.

• Complete assigned workflows and tasks within Stripe using practical payment or financial operations experience.
• Navigate Stripe features related to customers, payments, invoices, subscriptions, refunds, disputes, and transactions.
• Complete common payment and billing workflows based on provided instructions.
• Create, update, and manage customers, payments, invoices, subscriptions, refunds, and other relevant records.
• Record your screen while completing assigned workflows and clearly demonstrate the steps taken.
• Create realistic prompts and detailed rubrics based on completed workflows.
• Document workflow steps and clearly explain Stripe tools, features, and actions used.
• Review completed tasks for accuracy and alignment with project guidelines.
• Work independently while following project instructions and quality standards.

Qualifications

• Strong hands-on experience using Stripe in a finance, payments, SaaS, e-commerce, or business operations environment.
• Experience with payments, billing, subscriptions, invoicing, refunds, disputes, or financial operations.
• Familiarity with Stripe Billing, reporting, and other Stripe features.
• Prior experience with AI data annotation, labeling, RLHF, AI response evaluation, model evaluation, or similar Human Data projects is a plus.
• Current access to Stripe and the ability to navigate the platform independently.
• Comfortable with screen recording and workflow documentation.
• Strong attention to detail and ability to clearly explain workflows and processes.