Role Description
As a Revenue Planning Analyst, you will strategize and implement the decisions behind how GitHub covers its customers β account segmentation, coverage, territory creation - as part of our bi-annual planning cycles. Your value is in judgment: defining the criteria, weighing implications for customers, sellers, and the business, and knowing when to hold the line and when to make an exception. You will also own the account-level work that makes a plan real, across thousands of accounts and hundreds of millions in ARR.
You will join as GitHub's revenue shifts from seats to consumption and AI products like GitHub Copilot β raising new questions about how we segment, cover, and measure customers β on an AI-first planning team.
Responsibilities
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Segmentation and coverage strategy:
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Define and apply segmentation criteria β potential, ARR, usage and consumption signals, product mix, and complexity β and test thresholds before they go live.
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Evaluate coverage models and define roles, ownership, and crediting around the customer, including how to cover new products such as GitHub Copilot.
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Diagnose whether growth gaps stem from seller capacity or coverage design, and recommend options.
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Territory and account planning:
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Create balanced territories using account load, ARR, potential, whitespace, and pipeline, weighing balance against customer continuity and seller ramp.
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Partner with the Territory Planning Lead on the semiannual handover cycle, and own account assignment, account-movement analytics, and execution for your segments, with no ARR dropped or double-counted.
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Own first-line handover and coverage disputes: apply rules of engagement and precedent, decide when an exception is warranted, document the call, and escalate non-precedent cases with a recommendation.
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Measure how territories and coverage are performing, and use the results to sharpen the next set of decisions.
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Account operations and data integrity:
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Own routine Salesforce account segment, parent, and hierarchy reviews end to end: research, evidence validation, decision documentation, and queue management.
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Maintain segmentation thresholds, rules of engagement, and managed-book criteria, and recommend changes when they no longer fit the business.
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Serve as the operational owner of territory planning in Salesforce SPM, and protect account hierarchy and data quality across the system of record.
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Decision-making, communication, and influence:
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Frame ambiguous go-to-market questions, test options with scenario analysis alongside Data Science and Finance partners, and bring clear recommendations with trade-offs, implications, and decision criteria.
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Present recommendations to Sales and go-to-market leadership, build alignment across Sales, Finance, and Compensation, and own formal communication of segmentation and territory decisions to the field.
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Use AI to improve the speed and quality of planning decisions while keeping human judgment and data security at the center.
Qualifications
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5+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, customer success, finance, marketing operations, or a related field.
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OR Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences or related field AND 3+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, customer success, finance, marketing operations, or a related field.
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OR equivalent experience.
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3+ years experience strategizing and implementing account segmentation, territory creation, and quota formation as part of an annual planning cycle, ideally across a large account base in a B2B sales organization with multiple segments and regions.
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3+ years experience applying go-to-market coverage models and segmentation, territory design, rules of engagement to shape customer coverage and seller behavior.
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3+ years experience with Salesforce account data, including hierarchies, ownership, and segmentation. Analytical self-sufficiency with large account datasets in spreadsheets or BI tools, and hands-on use of AI tools such as GitHub Copilot in your day-to-day work.
Preferred Qualifications
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Experience redesigning segmentation or coverage during a go-to-market change.
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Experience with consumption or usage-based revenue models and how they change segmentation, coverage, and quota.
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Experience with SPM or territory management tools.
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Track record of making go-to-market planning decisions β such as segment thresholds, account assignments, territory design, or coverage changes β and explaining the reasoning and trade-offs to Sales leaders.
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Ability to influence Sales leaders and cross-functional partners without authority, and to hold a well-reasoned position under pressure.
GitHub values
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Customer-obsessed
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Ship to learn
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Growth mindset
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Own the outcome
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Better together
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Diverse and inclusive
Manager fundamentals
Leadership principles
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Create clarity
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Generate energy
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Deliver success