[Hiring] Revenue and Billing Operations Manager @TRM Labs

Role Description

As our Revenue and Billing Operations Manager, you will be the senior owner of the billing function and a key contributor to revenue accounting, replacing manual work with automation and preparing our records for a first-year audit. What is unique here: you will build the systems and controls from a lean base, with the mandate to decide what to automate and the judgment to keep it audit-defensible.

• Automate manual billing work, reconciliations, invoice generation, exception flagging, and data validation, building AI-assisted workflows and owning the review that keeps them audit-defensible.
• Strengthen revenue accounting so our records are accurate and ready for the first-year audit, using AI to accelerate reconciliations and documentation while you verify what touches the books.
• Evaluate and help implement billing software that fits how TRM works, using AI to compare options and model impact.
• Build a prioritized automation roadmap: decide what to automate first and next, and measure the time it gives back to the team.
• Add redundancy to a single-resource function so billing keeps pace with growth without concentrating key-person risk.
• Partner with Sales, Legal, and Accounting to evaluate how contracts and policies are structured and their downstream billing impact.

Qualifications

• Demonstrated AI fluency: you can identify which finance processes to automate, build the workflows, and articulate where AI output must be verified before it is trusted.
• Senior experience across revenue accounting and billing operations.
• Hands-on experience automating billing or finance processes and evaluating billing systems.
• Exposure to audit readiness, ideally a first-year external audit.
• Strategic judgment on automation sequencing and audit-defensible controls.
• Clear cross-functional communication with Sales, Legal, and Accounting.

Benefits

• Real ownership and the mandate to modernize the function.
• Opportunity to work in a fast-paced and demanding environment.

Application Instructions

If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.

• Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications.
• Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your qualifications for the role.
• If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure you’re considered.

What to Expect From Our Interview Process

• Our process is designed to understand how you think, solve problems, and deliver impact, while giving you the opportunity to evaluate TRM.
• Most interview processes include a case study, AI skills assessment, and Leadership Principles interview.
• Recruiter Intro: Explore your experience, motivations, and alignment with the role.
• Hiring Manager: Dive deeper into your relevant experience, skills, and impact.
• First Round: Typically 1–2 interviews focused on the skills most critical to the role.
• Final Round: Typically 3–5 interviews to go deeper on your craft, problem-solving, and alignment with TRM.
• References: We’ll speak with former colleagues who can provide perspective on your work and impact.
• Offer: If it’s a mutual fit, your recruiter will walk you through your offer and answer your questions.
• Welcome to TRM: Once you sign, we’ll get you ready for your first day and onboarding.

Life at TRM

We are building a safer world. That promise shows up in how we work every day.

• TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact.
• People who thrive here are energized by hard problems, experimentation, and continuous feedback.
• The pace and intensity of the work reflect the importance of the mission.
• This environment requires a high level of ownership, adaptability, collaboration, and creative problem-solving.

AI Fluency at TRM

AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate.

• Accelerate repeatable workflows.
• Structure and solve problems.
• Improve output quality.
• Increase speed and leverage.

Leadership Principles

• Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability.
• Master Craftsperson: We care deeply about our craft and invest in getting better every day.
• Inspiring Colleague: We bring humility, candor, and a one-team mindset.

Join our Mission

At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter and who take pride in building a safer world for billions of people.