[Hiring] Payments Administrator @IM LLP

Role Description

We're looking for a detail-oriented and proactive Payments Administrator to join our Court of Protection & Public law and Human rights team. This role is integral to supporting the financial operations of over 1,600 vulnerable clients and managing more than 2,000 accounts. You'll work closely with legal teams and senior stakeholders to ensure accurate, compliant, and timely financial processes.

Key Responsibilities

• Prepare financial and exception reports for internal stakeholders
• Support the tax team with financial data for self-assessment returns
• Manage supplier liabilities to ensure timely payments
• Monitor and report on Financial Services Compensation Scheme (FSCS) coverage
• Investigate and resolve banking queries and complaints
• Collaborate with legal teams to integrate financial and legal casework
• Implement regulatory changes and reduce compliance risks
• Own and manage client banking processes including account applications, reconciliations, and international payments
• Support audits and regulatory reporting for Deputyship and Trust accounts
• Drive continuous improvement in financial systems and processes

Qualifications

• Accounting/Finance qualification or relevant experience in banking/financial services
• Strong understanding of FSCS cover and financial risk
• Advanced Microsoft Office skills
• Excellent attention to detail and communication skills
• Experience in professional services or legal sector desirable

Benefits

• 25 days' holiday as standard, rising to 28 days depending on role level, plus bank holidays and the option to purchase additional leave
• Opportunities to share in our success through annual pay and bonus review processes for eligible colleagues
• Health and wellbeing support, including Westfield Health and Digital GP access
• Competitive pension arrangements to help you plan for the future
• Two paid volunteering days every year to support causes that matter to you
• Access to a range of colleague discounts and lifestyle benefits to support you both inside and outside of work
• Wide range of well-being initiatives to encourage positive mental health both in and out of the workplace