[Hiring] Lending Support Officer @HiVE P&C Portal

Role Description

At Regional Australia Bank, we're looking for a Lending Support Officer to join our Business Banking team. This role offers the opportunity to build specialist knowledge in business lending while supporting Business Bankers to deliver outstanding outcomes for business customers across regional Australia. The role involves:

• Supporting Business Bankers with the administration and progression of business lending applications
• Preparing and reviewing lending documentation for accuracy and completeness
• Managing application workflows and following up outstanding requirements
• Liaising with customers and internal stakeholders throughout the lending process
• Maintaining accurate records across lending systems
• Assisting with the settlement and fulfilment of business lending transactions
• Ensuring work is completed in line with policies, compliance requirements, and service standards

Qualifications

• Previous experience in banking, lending, financial services, administration, customer service, or a similar environment
• Understanding of business lending processes
• Exceptional attention to detail
• Highly organised and able to manage multiple priorities effectively
• Problem-solving skills and practical solutions orientation
• Confident and professional communication skills
• Ability to build positive working relationships and collaborate with others
• Ownership of work and follow-through on tasks
• Customer-focused mindset
• Quick learner, especially with new technologies and digital platforms
• Calm and adaptable under pressure or when managing deadlines

Benefits

• Opportunity to develop specialist Business Banking knowledge
• Exposure to commercial lending processes and structures
• Ongoing learning and development from experienced lending professionals
• Strong career development pathways within Regional Australia Bank
• Supportive team environment that values collaboration and continuous improvement
• Opportunity to make a positive impact on regional businesses and communities

How to apply

To apply, please submit your resume and a brief cover letter outlining your interest in the position. Applications close: Sunday, 22 November 2026.

To discuss the role in more detail, you can contact Sue Howe, Manager Lending Support Team (Business Banking) on 02 6771 6975 or [email protected]. Sue is available to address any questions after 15th November.