[Hiring] KYC Analyst @Flex

Role Description

Flex is hiring its first KYC Analysts, and you'll help shape a function that's still taking form. This is a net-new function. As one of the first members of the KYC team, you'll own how Flex decides who gets in the door: the gatekeeper for every new account application, and the reviewer whenever an existing account is flagged. You'll report directly to the Head of Financial Crimes, work side by side with the people who built our financial crime program, and have real say in how it grows.

Every business owner who opens a Flex account passes through work you do. When an application is rated high or moderate risk, you'll check that the details hold up, collect documentation for every flag, and make the call on whether the customer is safe to onboard. Accuracy and speed both matter, and you'll be the one who figures out how to deliver both at once.

The scope here is bigger than a typical analyst role, because the function is still being built. Your first priority will be working through our review backlog and keeping onboarding moving. As you get your footing, you'll have the chance to improve our procedures and help shape how the team operates.

This is a strong fit if you have a few years in KYC, onboarding, or customer due diligence and want to grow from running a process into helping design one, with a path into broader program responsibilities as the team grows.

Qualifications

• 1–3+ years in KYC, customer due diligence, onboarding, or a related financial crimes role at a financial institution, fintech, or payments company.
• Exposure to business (KYB) onboarding or BaaS program compliance.
• Working knowledge of KYC/CDD requirements and BSA/AML obligations.
• Experience researching entities and individuals from public sources.
• Strong written communication skills.
• High attention to detail and comfort with ambiguous or incomplete information.
• Ability to manage a queue and juggle multiple priorities.
• Growth mindset and self-driven approach.

Requirements

• Make the call on who we onboard.
• Review new applications that our risk rating sends to manual review.
• Gather documentation for every flag.
• Run KYC and KYB reviews.
• Work flagged accounts after opening, plus periodic refresh and event-driven reviews.
• Identify customers who warrant enhanced due diligence (EDD).
• Investigate and document using public sources.
• Resolve screening hits and document reasoning.
• Keep accurate, complete records in our case management system.
• Partner with Support, Risk, and Operations to close open documentation requests.
• Support quality assurance and file reviews.
• Find process gaps and patterns that slow reviews.
• Stay current on evolving AML typologies and regulatory guidance.

Benefits

• $80,000 - $100,000 a year.
• Final compensation based on experience, qualifications, and interview performance.
• Eligible for equity compensation.
• Medical, dental, and vision insurance.
• Paid time off.
• 401(k) plan.

Why Join Us

• Build something generational—Capture the full lifecycle of money for ambitious business owners.
• Work on real money, real risk—Payments, credit, and banking at serious scale.
• Solve hard problems—AI, underwriting, compliance, and global finance from first principles.
• True ownership—Small teams, high trust, real accountability.
• Founder-level exposure—Direct access to leadership, customers, and investors.
• High bar, high taste—Move fast without cutting corners.
• Elite peers—People here are builders, not tourists.
• Real upside—Meaningful equity if you help build something big.