[Hiring] Bookkeeper @Emapta

Role Description

Put financial precision behind services that empower greater independence. As a Bookkeeper, you'll strengthen accounts receivable, NDIS claims, reconciliations, credit control, and revenue integrity across Australia's disability and NDIS services industry. Expand your Australian finance expertise, make a meaningful business impact, and take your global career further with Emapta.

Qualifications

• Finance & Bookkeeping Experience
• At least 3 to 5 years of experience in accounts receivable, bookkeeping, financial administration, credit control, or a similar finance role
• Strong experience in accounts receivable, debtor management, reconciliations, and financial reporting
• Experience with high-volume invoicing, payment allocation, collections, and account reconciliations
• Experience with financial controls, expenditure reviews, cash flow monitoring, and budget tracking
• Experience within the NDIS, healthcare, disability services, or Australian services sector highly preferred
• Strong understanding of claims processing, revenue reconciliation, debtor management, and funding utilization advantageous
• Accounting Systems & Technical Skills
• Experience with Xero highly preferred, with the ability to support a transition to Xero
• Experience with Vertex 360 IO or similar business management or accounting systems advantageous
• Strong Microsoft Excel and Microsoft Office skills, with the ability to work confidently with financial data and reports
• Analytical & Organizational Skills
• Exceptional attention to detail and accuracy when handling financial transactions and reconciliations
• Strong analytical and problem-solving skills, with the ability to investigate discrepancies and identify revenue leakage
• Strong organizational and time management skills, with the ability to meet recurring weekly, monthly, and annual deadlines
• Communication & Professional Capabilities
• Excellent written and verbal communication skills, with the ability to communicate professionally with customers, management, external accountants, and internal stakeholders
• Ability to work independently in a remote environment while maintaining strict financial controls and confidentiality
• Strong accountability and integrity when handling financial information and confidential participant data

Requirements

• Accounts Receivable & Reconciliation
• Reconcile all customer receipts against invoices daily and investigate unmatched receipts promptly
• Allocate payments and close invoices in the accounting system to maintain an accurate debtor position
• Identify and escalate part payments, consolidated remittances, duplicate payments, and overpayments
• Maintain overpayments as liabilities and prepare supporting documentation for repayment approval
• Complete monthly reconciliation of the full debtor ledger for the external accountant
• Maintain accurate participant, plan manager, and payer information
• Claims & Revenue Integrity
• Lodge claims for delivered services within established claiming cycles
• Monitor claim rejections, correct errors, and resubmit claims within required timeframes
• Reconcile delivered services and shifts against lodged claims to ensure all services are appropriately claimed
• Reconcile claimed hours against weekly rostered hours and report discrepancies
• Monitor participant plan balances and service bookings to identify exhausted or expiring funding before service delivery
• Provide regular plan balance, utilization, and service booking information to the Rostering Manager
• Forecast participant plan expiries up to 90 days in advance
• Maintain current pricing information and verify charged rates against applicable NDIS price arrangements
• Monitor and report revenue leakage, including unclaimed services, rejected claims, exhausted funding, and rate variances
• Debtor Management & Credit Control
• Manage outstanding invoices through the company's established collection and escalation process
• Issue payment reminders and follow up on overdue accounts at appropriate intervals
• Escalate significantly overdue accounts to management in accordance with company procedures
• Maintain separate debtor schedules for NSW Trustee and Guardian and icare accounts
• Prepare credit notes, write-offs, refunds, and service suspension recommendations for management approval
• Monitor debtor performance and support the reduction of outstanding balances and bad debts
• Expenditure Review & Financial Controls
• Act as the first reviewer of expenditure before payment
• Review expenditure for validity, correct coding, budget availability, supporting documentation, and duplicate transactions
• Query or reject expenditure that is unsupported, incorrectly coded, outside budget, or duplicated
• Refer approved expenditure to the appropriate authorized personnel for payment
• Maintain appropriate separation between expenditure review and payment execution
• Budget & Cash Management
• Pre-plan committed expenditure for the upcoming week
• Review actual expenditure against planned expenditure and report significant variances
• Maintain and report the weekly cash position, including funds received, committed expenditure, and forecast requirements
• Monitor scheduled financial commitments and payment arrangements
• Prepare overtime and wage cost reports for each pay cycle, including overtime by employee and site and total wage costs against revenue
• Card & Expense Management
• Maintain company card records and supporting documentation
• Match card transactions to receipts and appropriate accounting codes
• Identify and report unreceipted expenditure by cardholder
• Capture and code expense receipts for the external accountant
• Ensure expense records remain complete, accurate, and properly supported
• Insurance & Statutory Compliance
• Maintain the company's insurance register and centralized policy documentation
• Ensure insurance records include insurer, broker, policy number, coverage period, sums insured, excesses, premiums, renewal dates, certificates of currency, policy schedules, and endorsements
• Monitor insurance renewal dates and provide management with renewal reminders at established intervals
• Provide certificates of currency to authorized participants, landlords, funders, and auditors upon request
• Prepare information required for annual workers compensation wage declarations
• Reconcile declared wages against payroll records before submission
• Track portable long service leave and applicable statutory levies and reconcile declared amounts against payroll records
• Support management with insurance premium comparisons and renewal planning
• Financial Reporting
• Prepare weekly aged debtor reports, including current, 30-, 60-, and 90-day-plus balances
• Report accounts exceeding 60 days and provide movement against the previous reporting period
• Report weekly cash received against amounts invoiced
• Report outstanding unallocated receipts
• Prepare pay-cycle reports for overtime and total wage costs against revenue
• Prepare monthly reports covering debtor days, revenue leakage, participant plan balances, plan expiry forecasts, and budget variances
• Financial Systems & Process Improvement
• Improve customer invoice templates to ensure complete payment details, entity information, terms, and remittance references
• Complete historical reconciliation of bank statements and the debtor ledger
• Identify and report the root causes of reconciliation discrepancies
• Support the transition to Xero after reconciliation completion and confirmation of opening balances
• Maintain accurate financial records and identify opportunities to strengthen financial controls and processes

Benefits

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Day Shift Schedule
• Permanent WFH arrangement
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure)
• Unlimited upskilling through Emapta Academy courses
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used at your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment