[Hiring] Accounts Receivable Specialist @Penbrothers

Role Description

We are looking for a detail-oriented and reliable Accounts Receivable Specialist to join our Finance team. The ideal candidate has solid AR fundamentals combined with hands-on experience using a Property Management System (PMS) to manage guest and city ledger billing, collections, and reconciliation processes for our hotel/property operations. This role is critical in ensuring timely collection of receivables, accurate guest and corporate account billing, and proper coordination between the front office/operations team and the finance department.

• Manage the full accounts receivable cycle for guest and corporate/city ledger accounts in Property Management System (PMS) and in our accounting system Xero.
• Monitor payments, outstanding balances and follow up with frontdesk, OTAs (online travel agencies), and tenants and corporate clients to ensure timely collection of payments.
• Investigate and resolve billing discrepancies, disputed charges, and guest account issues in coordination with frontdesk and OTA’s.
• Ensure PMS-generated revenue and AR data reconcile properly with the accounting system (ERP) each day/month.
• Prepare aging reports and provide regular updates on collection status to management.
• Assist in month-end and year-end closing activities related to receivables, including journal entries and account reconciliations.
• Support the preparation of AR-related reports for management.
• Recommend and help implement process improvements.

Qualifications

• Bachelor's degree in Accounting, Finance, or a related field.
• At least 2–4 years of experience in Accounts Receivable or general accounting, preferably within the hospitality, hotel, or property management industry.
• Hands-on experience with a Property Management System (PMS) is required — experience with Cloudbeds is a strong plus, but candidates with experience in other PMS platforms (e.g., Opera PMS, RMS Cloud, Yardi, eZee, or similar) are also welcome to apply.
• Working knowledge of accounting software Xero or similar.
• Proficient in MS Excel and financial reporting tools.
• Strong understanding of basic accounting, particularly around revenue recognition and receivables.
• High attention to detail and accuracy in billing, posting, and reconciliation.

Preferred Skills

• Experience using Cloudbeds for guest folio billing, city ledger management, and AR reporting.
• Experience handling collections for travel agencies, OTAs (online travel agencies), and corporate accounts.
• Familiarity with hotel/property accounting cycles (occupancy tax, guest ledger, city ledger, commissions).
• Knowledge of point-of-sale (POS) system integration with PMS for billing accuracy.

Benefits

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
• Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.
• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
• Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.