[Hiring] Accounts Receivable (AR) & Billing Specialist @Penbrothers

Role Description

We are seeking a detail-oriented and dependable Accounts Receivable (AR) & Billing Specialist to manage the end-to-end accounts receivable process. You will be responsible for customer billing, payment processing, collections, account reconciliations, and financial reporting. This role plays a key part in maintaining healthy cash flow, ensuring accurate financial records, and supporting month-end accounting activities.

What you’ll do

• Billing
  • Create customer invoices within 24 hours of approval
  • Prepare and submit progress billings
  • Process change order billings accurately and on time
  • Track and maintain customer retention balances
  • Ensure all billings comply with contract requirements and company procedures
• Collections
  • Review accounts receivable aging reports weekly
  • Follow up on outstanding customer balances
  • Communicate professionally with customers regarding payment status
  • Escalate delinquent accounts to management when necessary
  • Help maintain strong customer relationships while improving collections
• Customer Payments
  • Apply customer payments accurately
  • Record daily cash receipts
  • Maintain accurate customer account records
  • Research and resolve payment discrepancies
  • Ensure customer account balances remain current
• Reporting
  • Maintain accurate accounts receivable aging reports
  • Update and track retention schedules
  • Support cash flow reporting and forecasting
  • Provide documentation and reporting for month-end close

Qualifications

• 2+ years of experience in accounts receivable, billing, bookkeeping, or accounting is preferred.
• Experience with construction accounting, including progress billings, change orders, and retention tracking, is highly preferred.
• Strong understanding of accounts receivable processes, customer invoicing, payment application, collections, and account reconciliation.
• Proficiency in Microsoft Office, particularly Excel, with the ability to analyze and manage financial data efficiently.
• Experience using accounting software or ERP systems (e.g., QuickBooks, Sage, Foundation, Viewpoint, NetSuite, or similar) is preferred.
• Excellent attention to detail with strong organizational and time management skills.
• Strong written and verbal communication skills, with the ability to interact professionally with customers and internal stakeholders.
• Proven ability to manage collections tactfully while maintaining positive customer relationships.
• Ability to prioritize multiple deadlines and work effectively in a fast-paced, deadline-driven environment.
• Strong analytical, problem-solving, and follow-up skills with a proactive approach to resolving discrepancies.
• Dependable, accountable, and collaborative, with a commitment to accuracy, integrity, and continuous improvement.

Benefits

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
• Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.
• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
• Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.