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Collections / Cash Apps Specialist @Turnitin, LLC

[Hiring] Collections / Cash Apps Specialist @Turnitin, LLC

Mar 28, 2025 - Turnitin, LLC is hiring a remote Collections / Cash Apps Specialist. đź’¸ Salary: unspecified. đź“ŤLocation: Philippines.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Reporting to Collections Team Lead, this role is responsible for working in a fast-paced global team to efficiently collect cash from customers. The role involves proactive communication with customers to facilitate timely payments and maintain positive relationships while ensuring adherence to the company's collections policies and procedures.

  • Manage a high-volume multi-currency ledger, ensuring adherence to agreed-upon terms.
  • Develop and maintain customer relationships both internal and external and have an awareness of cultural and regional differences with respect, while effectively enforcing agreed terms.
  • Query handling and investigation, liaise with other departments to ensure swift resolutions of queries and efficient OTC flow.
  • Cash allocation, assisting with identification of payments and ensuring short paid reason is identified and correctly categorised and resolved within month payment received.
  • Carefully and sensitively process final notices working with internal stakeholders, taking appropriate levels of actions in cases of non payments, including up to account closure and service termination.
  • Ensure all document processes are followed and DOA’s approvals adhered to at all times.
  • Enable the business to meet its cash collection targets and needs.

Work Hours & Shift Assignments: UK Time Zone

Qualifications

  • 3+ years proven track record of successful cash collecting in a busy global AR team
  • Tenacious and professionally assertive
  • Advanced Excel skills and hands-on exposure to accounting systems (NetSuite preferred)
  • Ability to communicate effectively with both technical and non-technical colleagues
  • Strong written and oral communication skills along with strong interpersonal skills and relationship building
  • Strong organisational and planning skills with the ability to prioritise and manage workload involving multiple tasks, responsibilities and deadlines with follow-through and minimal supervision
  • Self-starter and proactive thinker

Requirements

  • Credit Risk experience
  • Experience working with a legal ledger

Benefits

  • Remote First Culture
  • Health Care Coverage*
  • Education Reimbursement*
  • Competitive Paid Time Off
  • 4 Self-Care Days per year
  • National Holidays*
  • 2 Founder Days + Juneteenth Observed
  • Paid Volunteer Time*
  • Charitable contribution match*
  • Monthly Wellness or Home Office Reimbursement/*
  • Access to Modern Health (mental health platform)
  • Parental Leave*
  • Retirement Plan with match/contribution*

* varies by country

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đź“Ť Be aware of the location restriction for this remote position: Philippines
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Back to Remote jobs  >   Finance / Legal
Collections / Cash Apps Specialist @Turnitin, LLC
Finance / Legal
Salary đź’¸ unspecified
Remote Location
Philippines
Job Type full-time
Posted Mar 28, 2025
Apply for this position Unlock 54,602 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: Philippines
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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