[Hiring] Collections and Billing Specialist @Mitratech
Apr 05, 2025 - Mitratech is hiring a remote Collections and Billing Specialist. 💸 Salary: unspecified. 📍Location: Latin America (LATAM).
Role Description
Mitratech is seeking a highly motivated individual with a positive attitude, a strong dedication to hard work, and the ability to drive continuous improvement within the revenue processes.
We are looking for a competent and motivated Collection Specialist who would be required to contact clients and collect outstanding payments along with assisting the Billing Team as needed for support. You should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently or as a part of a team.
Essential Duties & Responsibilities:
- Monitor customer accounts to identify outstanding invoices.
- Take initiative to contact clients early to encourage timely payments.
- Contact clients to ask about their overdue accounts/invoices.
- Investigate historical data for each outstanding invoice and work on getting these settled.
- Resolve billing and customer payment queries by working closely with the billing team.
- Identify and resolve collection issues promptly, ensuring customer satisfaction.
- Keep up to date records of account status and collection efforts for all outstanding invoices & client accounts.
- Analyse aging reports related to billing activities.
- Report weekly on collection activity and accounts receivable status for all the accounts.
- Work closely with the billing team to keep track of all the billing transactions and assist with billing team's requirements if necessary.
- Participate in process improvement initiative to enhance collections efficiencies.
Qualifications
- Proven experience as a Collections Analyst or in a similar role.
- Very strong attention to detail and high level of accuracy in collections processes.
- Excellent communication and interpersonal skills, including fluency in written & spoken English.
- Proficient in Salesforce Billing, NetSuite and Microsoft Office.
- Knowledge of accounting principles and billing regulations.
- Problem-solving skills.
- Patience and ability to manage stress.
- Comfortable working with targets.
Company Description
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| 📍 | Be aware of the location restriction for this remote position: Latin America (LATAM) |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
Latin America (LATAM)
|
|
Job Type
unspecified
|
Posted
Apr 05, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Latin America (LATAM) |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
