[Hiring] Billing Specialist @SonderMind Careers
Mar 18, 2025 - SonderMind Careers is hiring a remote Billing Specialist. 💸 Salary: $23.00 per hour. 📍Location: USA.
Role Description
We are seeking a Healthcare Billing Specialist with a strong focus on accounts receivable, collections, and insurance payor follow-up. In this role, you will be responsible for managing outstanding claims, resolving payment discrepancies, and driving collections efforts with major insurance payors. This position reports to the Associate Manager of Billing and works closely with internal teams, including customer success and finance, to ensure efficient claims processing and timely revenue collection.
If you thrive in a fast-paced, evolving healthcare environment and have a passion for revenue cycle management, we encourage you to apply.
What You’ll Do
- Manage and follow up on outstanding accounts receivable from major insurance payors
- Handle insurance collections efforts, including claim status inquiries and appeals
- Work directly with insurance companies and patients via phone and electronic communication to resolve payment issues
- Identify and reconcile claim denials, rejections, and underpayments to maximize revenue
- Process and submit claims reprocessing and resubmissions as needed
- Research and resolve escalated billing inquiries from providers and clients
- Ensure accuracy in payment posting and adjustments to maintain clean accounts receivable records
What Success Looks Like
- Within one week: Gain a comprehensive understanding of SonderMind’s revenue cycle, internal tools, and collections workflows
- Within two weeks: Independently handle insurance follow-ups and claim escalations, actively working on outstanding A/R
- Within one month: Demonstrate measurable collections improvements through strategic follow-ups and claim resolutions
- Within two months: Contribute to increasing the collections rate to 92-95%, working closely with payors and internal teams
- Ongoing: Maintain efficiency in A/R processes, meeting daily and monthly revenue goals
Qualifications
- 1+ years of healthcare accounts receivable and insurance collections experience
- Strong knowledge of insurance plans, claim adjudication, and payment structures
- Experience working directly with payors to resolve outstanding balances
- Familiarity with claim resubmissions, appeals, and denial management
- Comfort handling high-volume phone and electronic communication with insurance companies
- Intermediate Excel skills for data tracking and reporting
- Ability to work independently in a fast-paced, evolving environment
Requirements
- Experience driving collections performance and A/R process improvements
- Prior experience in a startup or rapidly growing healthcare organization
- Strong analytical skills with a proactive approach to problem-solving in revenue cycle management
Benefits
- This is a full time, non-exempt role with an hourly rate of $23.00 per hour.
- A commitment to fostering flexible hybrid work
- A generous PTO policy with a minimum of three weeks off per year
- Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
- Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
- Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it.
- Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave)
- 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
- Travel to Denver 1x a year for annual Shift gathering
- Fourteen (14) company holidays
- Company Shutdown between Christmas and New Years
- Supplemental life insurance, pet insurance coverage, commuter benefits and more!
Application Deadline
This position will be an ongoing recruitment process and will be open until filled.
Equal Opportunity
SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
$23.00 per hour
|
Remote
Location
USA
|
|
Job Type
full-time
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Posted
Mar 18, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
