Role Description
Responsible for serving as an elevated learning leader and execution partner within Workforce Development, bridging day-to-day training execution and formal program ownership. This role partners with the Senior Manager of Workforce Development, Program Manager, Operations leaders, Subject Matter Experts (SMEs), site leadership, and cross-functional partners to assess learning needs; design, facilitate, and continuously improve technical and leadership development programs; strengthen facilitator capability; and support consistent program execution and sustainment.
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Provides peer leadership and coaching to WFD Specialists.
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Uses learner and program data to improve effectiveness.
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Helps translate field operations knowledge into practical learning experiences aligned with safety, quality, productivity, and organizational goals.
Location & Travel Details: This position is able to be remote with 40-50% travel throughout the US.
Responsibilities
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Build trust and work collaboratively with all levels of the organization, including staff, craft, Operations leaders, SMEs, site leadership, and cross-functional partners.
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Partner with the Senior Manager of Workforce Development, Program Manager, Operations leaders, and SMEs to identify learning needs and translate operational requirements into effective learning strategies.
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Utilize assessment data, learner feedback, performance insights, field observations, and program metrics to identify learning gaps, recommend solutions, evaluate effectiveness, and drive continuous improvement.
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Partner with SMEs and instructional design resources to develop and maintain learning objectives, curriculum, presentations, facilitator guides, checklists, activities, assessments, and other course materials.
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Integrate Standard Operating Procedures (SOPs), operational processes, safety, quality, and productivity expectations into training curriculum.
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Lead facilitator and SME readiness through rehearsals, observations, coaching, feedback, delivery standards, and ongoing facilitator development.
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Facilitate in-person, virtual, field-based, and train-the-trainer programs, adapting delivery to learner and business needs.
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Provide execution leadership and operational support for New Hire Onboarding and other established WFD programs.
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Coordinate recurring learning series and program delivery activities, including content readiness, facilitator coordination, learner engagement, and post-session follow-through.
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Support career path training matrices and development pathways across key field and project roles.
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Provide mentoring, quality review, guidance, and informal peer leadership to WFD Specialists.
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Collaborate with the LMS Administrator to house, assign, report, and track learning content, attendance, assessments, and retraining requirements.
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Partner with the Training Coordinator on program logistics, scheduling, learner communications, materials, room or site readiness, and other delivery support.
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Maintain current knowledge of Talent Development practices and construction/field operations to ensure learning programs remain practical, relevant, and effective.
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Maintain appropriate training records, documentation, and program data and support consistent reporting requirements.
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Other duties as assigned.
Qualifications
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Bachelor's degree in Education/Adult Learning, Communications, Construction Management, or related field preferred.
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Three+ years of experience in workforce training, learning and development, or construction field operations.
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Experience developing and implementing learning programs, and facilitating curriculum design discussions with SMEs and Operations leadership.
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Bilingual English/Spanish preferred.
Requirements
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Take reasonable care of your own and othersβ health and safety.
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Ability to lead defined program components with limited oversight.
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Excellent verbal and written communication skills with advanced public speaking and facilitation capability.
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Ability to lead performance consulting and learning-needs discussions.
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Advanced facilitation skills with the ability to adjust techniques based on participant and business needs.
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Strong curriculum development and instructional design capability.
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Proficient with Microsoft Office Suite, multimedia training platforms, LMS platforms, and data analysis/reporting tools (e.g., Power BI).
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Knowledge of field operations within construction or industrial environments.
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Adaptable, creative problem solver with strong judgment, professionalism, confidentiality, and a continuous improvement mindset.
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Knowledge of leadership and personality assessment tools (e.g. DiSC, Strengths, Korn Ferry, Hogan).
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Ability to travel to jobsites and training centers as needed; travel expectation is approximately 40-50% based on program and business needs.
Benefits
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Compensation $76,000 - $95,000 / year, commensurate with experience.
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Competitive pay with ongoing performance review and merit increase.
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401(k) with company match & Employee Stock Purchase Plan (ESPP).
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Flexible spending account (Healthcare & Dependent care).
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Bonus Eligible.
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Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children.
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Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance, Weight Management Drug Discount.
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Discounted National Gym Membership Network.
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Paid Time Off, Paid Holidays, Bereavement Leave.
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Military Leave, including Benefits Continuation.
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Employee Assistance Program.
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Short and long-term disability, life insurance, and accidental death & dismemberment.
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Voluntary life insurance, accident, critical illness, hospital indemnity coverage.
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Emergency Travel Assistance Program.
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Group legal plan.