[Hiring] Learning Operations Coordinator @RTX

Role Description

As a Learning Operations Coordinator supporting the Leadership Development Program (LDP), you will play a vital role in delivering seamless, accurate, and high-quality program operations. You will support participants throughout the employee lifecycle, from recruitment and onboarding through rotational assignments, relocations, and development milestones. Partnering closely with Program Managers, Talent Acquisition, Global People Services, vendors, and HR stakeholders, you will help ensure an exceptional participant experience and operational excellence across the program.

• Support lifecycle operations for LDP participants, including onboarding activities, asset management, rotation tracking, relocations, metrics reporting, and participant movement throughout the program.
• Prepare, maintain, and troubleshoot LDP participant data within Workday and program trackers to accurately execute new hire onboarding and rotational transactions.
• Maintain accurate participant rosters and rotation records across all programs.
• Verify, calculate, submit, and track all participant relocation requests, ensuring timely processing and accuracy.
• Partner with stakeholders to resolve onboarding and program administration exceptions, ensuring a seamless participant experience.

• Run and distribute Workday reports, including headcount, session attendance, and program analytics, for stakeholder visibility.
• Distribute, collect, and analyze surveys to support program evaluation, reporting, and continuous improvement.

• Partner closely with Program Managers, Global People Services, and Talent Acquisition to support recruiting activities, candidate tracking, hiring coordination, and smooth transitions from offer to program onboarding.
• Coordinate participant and stakeholder communications, including general announcements, targeted updates, and time-sensitive program information.
• Serve as an operational resource and primary point of coordination for Program Managers across Leadership Development Programs.

• Oversee the annual LDP Gift Program, including gift budget tracking, vendor coordination, ordering, fulfillment, and participant engagement.
• Manage program-related purchases and logistics, ensuring timely delivery, budget adherence, and a positive participant experience.
• Coordinate with external vendors to support program materials, gifts, and other participant-facing resources.

• Provide flexible support across Learning & Talent Development initiatives, projects, and priorities.

Qualifications

• Typically requires a bachelor’s degree and a minimum of 5 years of experience, or an Advanced degree and a minimum of 3 years of experience in program coordination, learning operations, HR operations, recruiting coordination, or a related field.
• Experience using Workday and Microsoft Office applications, including Excel, PowerPoint, and Outlook.
• Experience managing employee or participant data, reporting, and operational processes with a high degree of accuracy and attention to detail.
• Experience coordinating multiple priorities, deadlines, and stakeholder groups in a fast-paced environment.
• Experience working in a process-driven, compliance-focused environment.

Requirements

• Background supporting leadership development, learning, talent management, rotational, university recruiting, or early-career programs.
• Strong interpersonal, organizational, and problem-solving skills, with the ability to build effective working relationships across functions, including TA, HR, and business stakeholders in a matrixed environment.
• Proficiency in Workday reporting, data management, and HR system transactions.
• Knowledge of onboarding, employee lifecycle processes, relocation administration, and HR program operations, including experience with Cartus or similar relocation management providers.
• Ability to analyze program metrics, participant feedback, and survey results to drive reporting and continuous improvement.
• Vendor coordination, budget administration, purchasing, and program logistics support.
• Familiarity with global or multi-location programs and reporting tools such as Power BI or Tableau.

Benefits

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program