[Hiring] Learning Management System Administrator @Trulieve

Role Description

We are seeking an experienced and detail-oriented LMS Administrator to own the day-to-day administration, optimization, and governance of our Learning Management System (SAP) and its related learning technologies. This role partners with HR, L&D, Compliance, IT, and business stakeholders to deliver a reliable learner experience, accurate reporting, and scalable learning operations.

• LMS Administrator leads LMS-related projects (new feature releases, integrations, migrations, and process improvements).
• Provides advanced troubleshooting and vendor coordination.
• Supports light instructional design and content administration activities (e.g., course setup standards, templates, and basic edits).
• Ensures training is accessible, measurable, and aligned to business and compliance needs.

Qualifications

• Bachelor’s degree in Instructional Design, Education, Learning & Development, Information Systems, or related field (or equivalent experience).
• 3–5+ years of experience administering and optimizing an LMS in a corporate environment; demonstrated ownership of complex learning operations.
• Advanced expertise with LMS administration (SAP preferred), including curricula, automation rules, notifications, catalogs, roles/permissions, and learner support.
• Strong reporting/analytics capability: ability to build recurring compliance and program reports, validate data integrity, and translate insights into recommendations.
• Project management experience leading cross-functional initiatives (requirements, timeline management, risk/issue tracking, testing/UAT, and stakeholder communication); Smartsheet experience preferred, including dashboards and portfolio-level tracking.
• Experience supporting system integrations and user provisioning workflows (e.g., SSO, HRIS feeds, SCORM content, and vendor platforms) in partnership with IT.
• Experience developing entry-level instructional design courses, including needs analysis, learning objectives, storyboarding, e-learning development, and quality assurance.
• Familiarity with e-learning content standards (SCORM/xAPI) and authoring tools (e.g., Articulate Rise/Storyline, Adobe); ability to perform basic content edits and troubleshoot course issues.
• Knowledge of adult learning principles and evaluation approaches (e.g., Kirkpatrick, ADDIE) to support course structure and measurement.
• Excellent communication, collaboration, and customer-service skills with the ability to work across all levels of the organization.
• Strong documentation and process discipline; ability to create SOPs, job aids, and governance standards.
• Demonstrates agility and resilience in adapting to shifting priorities and dynamic business needs.

Requirements

• Must be able to work seated/standing as appropriate at workstations for extended periods of time.
• 40+ hours weekly with flexible hours depending on business needs.

Benefits

• A comprehensive benefits package including paid time off is offered with this position.
• Salary will be commensurate with experience.