[Hiring] Leadership Development Specialist @Waste Management, Inc. (WM)

Role Description

The Leadership Development Specialist serves as a lead facilitator for WM's leadership development programs and workshops, delivering highly engaging, experiential learning sessions that accelerate leader growth and effectiveness. As a trusted facilitator, coach, and learning partner, this role guides leaders through workshops and cohort-based programs that build self-awareness, strengthen leadership capability, and drive meaningful behavior change to support WM's strategic priorities.

• Facilitate highly experiential leadership development programs, workshops, and cohort-based learning experiences with confidence, credibility, and exceptional executive presence for audiences ranging from frontline leaders to senior executives and high-potential talent.
• Apply leadership theory, adult learning principles, coaching methodologies, and group dynamics expertise to create psychologically safe learning environments that foster vulnerability, reflection, peer learning, behavior change, and leadership effectiveness.
• Lead complex leadership discussions by helping participants navigate ambiguity, challenge assumptions, surface insights, and connect learning to real-world business challenges and organizational priorities.
• Guide learners through experiential activities, simulations, case studies, assessments, and reflective exercises while skillfully leveraging emergent dialogue, teachable moments, and learner feedback to achieve intended learning outcomes.
• Adapt facilitation approaches in real time based on participant needs, group dynamics, organizational context, and program objectives while effectively managing difficult conversations, competing perspectives, and challenging group dynamics.
• Employ advanced coaching, questioning, and active listening techniques to deepen self-awareness, drive critical thinking, strengthen accountability, and support learners throughout their development journey.
• Serve as the primary point of contact and advocate for assigned leadership cohorts, ensuring a seamless learner experience from program launch through graduation while exercising sound judgment to balance learner needs, business priorities, and program goals.
• Diagnose leadership and performance development needs by asking thoughtful questions, identifying root causes, and recommending targeted leadership development solutions, workshops, and interventions aligned with WM's leadership strategy and business objectives.
• Design, develop, and continuously improve foundational leadership workshops, toolkits, learning resources, and participant materials, using learner feedback and program outcomes to enhance effectiveness, scalability, and sustainability.
• Review and interpret learner feedback, participation data, assessment results, and program metrics to make data-informed adjustments to facilitation strategies, learning experiences, and leadership development offerings.
• Leverage learning technologies, digital platforms, and innovative facilitation practices to deliver, manage, and scale impactful leadership development experiences.
• Build strong partnerships across the organization and demonstrate strong business acumen by connecting leadership development initiatives to enterprise priorities, organizational effectiveness, and strategic business outcomes.
• Serve as a champion of WM's values and leadership expectations by consistently modeling the behaviors, mindsets, and standards expected of leaders across the organization.

Qualifications

• Bachelor's Degree (accredited) in Business, Marketing, Human Resources or Education
• High School Diploma or GED (accredited) and four years of relevant experience
• 5 years of relevant work experience delivering and facilitating training programs (in addition to education requirement)
• 5 years of experience with learning management systems and creating reports

Requirements

• Occasional travel may be required based on business needs, stakeholder partnerships, and leadership development program support.

Benefits

• Competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability.
• Stock purchase plan and company matching on a 401(k).
• Paid vacation, holidays, and personal days.
• Benefits may vary by site.