[Hiring] UX Researcher @Artech

Role Description

The UX Researcher will work cross-functionally with product owners, product managers, experience designers, content designers, and other partners to help identify and define research projects and objectives.

• Scope, plan, and conduct user research and testing projects end-to-end.
• Suggest appropriate methods for questions asked by product, design, and other partners.
• Decide and advocate for appropriate sample size for each method.
• Independently program research studies into necessary tools and conduct quality assurance.
• Analyze results, generate actionable insights, and share them with partners as well as the broader organization.

Qualifications

• 4-5 years of experience in UX research modalities and methods (generalist).
• At least 5 years of experience in remote, in-person, moderated, and unmoderated user research, including usability testing, interviews, surveys, click tests, card sorts, tree testing, etc.
• Experience with testing platforms: Maze is mandatory.

Requirements

• Glass Box and/or Qualtrics (additional optional).
• At least 3-4 years of experience working in finance, insurance, or healthcare (regulated industries).
• Experience with AI Research.
• Great active listening skills.
• Strong storytelling skills.
• Ability to take initiative and ownership of projects end-to-end.
• Collaboration with teammates and partners.
• Being open to feedback.
• Excellent written and verbal communication skills.

Education

• Bachelor's Degree minimum required.

Pre-Screening Questions

• What is your biggest strength as a UX researcher?
• Where do you feel like you may have gaps from a methods perspective?
• How do you keep up with industry trends?
• How would you approach a research project for a product that is net new?
• How would you handle situations where stakeholders are pushing back against research methodology or sample size?

Interviews

• 1st round: 1 on 1 (with HM and Manager if available).
• 2nd Round: panel style – sharing portfolio/work.
• 3rd Round: technical round (no prior prep, will be given scenarios and answered during interview).