[Hiring] Staff UX Designer @Counterpart Health

Role Description

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we deliver improved outcomes for patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions.

We are seeking a talented and experienced Staff UX Designer to join our team and lead impactful design initiatives across our product suite. As a key member of the design leadership team, you will shape the quality of the user experience, collaborating closely with cross-functional teams to ensure our products are intuitive, user-centered, and aligned with business goals.

As a Staff UX Designer, you will:

• Provide leadership in introducing consumer-level experiences into the enterprise healthcare space, setting a new standard for design quality with a refined sense of taste.
• Lead the exploration and solutioning of undefined problem areas, driving innovation to tackle complex user and business challenges.
• Own and lead large-scale design projects, utilizing rapid prototyping and fast learning cycles to deliver impactful, scalable solutions.
• Bring differentiated expertise to elevate the overall design quality and introduce breakthrough experiences, pushing the team toward new levels of excellence.
• Establish yourself as a design leader by demonstrating mastery, strategic thinking, and confidence in making intelligent design decisions.
• Champion design excellence and innovation throughout the organization, influencing cross-functional teams and setting the standard for high-impact solutions.

Success in this role looks like:

• In the first 90 days, you have partnered with senior engineering to deliver multiple prototype iterations, which are now actively in the hands of end users.
• By six months, you have seamlessly integrated next-gen design patterns into the workflows of other designers and PMs.
• Long term, you continue to lead groundbreaking exploration projects with substantial potential.

Qualifications

• You have 7+ years of in-house design experience, including working autonomously with senior technical teams and integrating complex features like ML.
• You have a portfolio that demonstrates industry mastery, showcasing advanced expertise in interaction and visual design.
• You possess strategic thinking skills and have experience leading early-stage exploration projects with high-value potential.
• You have a proven track record of managing and reconciling conflicting stakeholder feedback.
• You are adept at working with design systems, with experience in contributing to and maintaining high-quality, scalable design standards.
• You are a natural leader who thrives on sharing your knowledge with others.

Benefits

• Competitive base salary and equity opportunities.
• Performance-based bonus program, 401k matching, and regular compensation reviews.
• Comprehensive medical, dental, and vision coverage.
• No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy.
• Remote-first culture that supports collaboration and flexibility.
• Learning programs, mentorship, professional development funding, and regular performance feedback.
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities.
• Reimbursement for office setup expenses.
• Monthly cell phone & internet stipend.
• Paid parental leave for all new parents.
• And much more!

Company Description

In 2018, Clover Health set out to build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

Counterpart Health is a subsidiary of Clover Health. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives.