[Hiring] Senior Product Designer @Virtualitics

Role Description

Own ambiguous, loosely scoped design problems end to end across multiple concurrent projects with minimal direction.

• Serve as the primary design point of contact on engagements: shaping UX heavily at kickoff, then transitioning ownership to the project team as the work matures.
• Define interaction patterns for agent-driven experiences, including how users interact with agents, how responses are structured, how follow-on actions chain, and how errors surface consistently across deployments.
• Leverage and extend our design system and component library, strengthening the patterns that PMs and engineers compose from every day.
• Establish design prototypes with Product Managers in Figma, Claude, or code that set the design framework a project team inherits.
• Lead UX reviews of features, agent responses, generated UI, and layouts ensuring a high quality output before shipping.
• Use workflows, journey maps, and service mapping to ground your rationale and bring cross-functional partners along.
• Help shape scope, timelines, and cross-functional alignment with Product Management, Engineering, and Customer Success.
• Mentor less experienced designers and raise the standard of critique.

Qualifications

• 5-8 years of product design experience with a track record of shipping well-designed products.
• Portfolio of three or more case studies or highlighted projects showing complex problem-solving, mid-project adjustments, and cross-functional collaboration.
• Figma proficiency, including component-driven architecture, variables, and interactive prototypes.
• Track record of taking ownership of ambiguous problems without being handed a spec.
• Sophisticated design and interaction craft, with UX, UI, visual, and accessibility fundamentals accounted for at each interaction.
• Design system extension and growth.
• Application of relevant concepts and best practices to support your rationale, using workflows and mapping to justify design decisions.
• Comfort operating independently as the design lead on a project with minimal oversight.
• Willingness to reflect on past projects and articulate what you would do differently.

Requirements

• Experience designing AI-native, agentic, or conversational products.
• Experience with data-dense enterprise or analytics products where the interface has to make complexity legible.
• Experience operating as a shared resource across multiple concurrent teams.
• Fluency with AI tools such as Claude and Figma Make as part of your everyday design and prototyping practice.
• Working knowledge of front-end concepts such as components, tokens, states, and responsive behavior, sufficient to prototype and set technical direction with engineers.
• Experience working in defense, government, or critical infrastructure environments.
• Eligibility to obtain and maintain a U.S. security clearance.

Valued Skills

• Interaction design for conversational and agent-driven interfaces.
• Design system extension, governance, and documentation.
• Prototyping in code or with AI tooling to pressure-test ideas quickly.
• Journey mapping, and workflow analysis.
• Accessibility (WCAG) applied in practice.
• Facilitate design critique, and mentoring other Product Designers.
• Strong communication skills to align with stakeholders.

Benefits

• Highly competitive compensation.
• Meaningful equity participation.
• Fully paid medical, dental, and vision coverage for you and your dependents.
• Unlimited PTO and flexible work arrangements.
• Remote flexibility and hybrid options for team members based in the Los Angeles or Washington, DC areas.