[Hiring] Product Designer @Whippy

Role Description

We are growing the design team and hiring a Product Designer to own end-to-end product design across Whippy's web dashboard and our React Native mobile app.

• Design the workflows customers use every day: inbox, campaigns, AI agents, in-app calling and VoIP, channel and phone-number setup including 10DLC onboarding, contacts and data, settings and billing.
• Extend and maintain the Whippy design system in Figma, keep it in sync with code and Storybook.
• Work daily with about 15 frontend and full-stack engineers and the PM.
• Join customer calls, work with customer success to validate designs for SMB and mid-market teams, and plan large redesigns as staged, testable rollouts.

Qualifications

• 4+ years of B2B SaaS product design, with a strong portfolio of complex workflow or communications products.
• Expert Figma skills, including design systems and variables.
• Comfortable working remotely and asynchronously across EU and US time zones.
• Clear, structured communicator who can turn ambiguous product problems into shippable designs.
• Ownership mindset and comfort working closely with engineering.

Requirements

• Experience shipping React, Tailwind, or Storybook work, including coded prototypes or design-system PRs.
• Experience with telephony, SMS, CRM, or AI agent products.
• Mobile design experience, especially React Native.
• Familiarity with AI coding tools such as Cursor as part of the design and prototyping workflow.

What You'll Do

• Own end-to-end product design across the web dashboard and the React Native mobile app, from discovery through polished, shippable specs.
• Design complex communication workflows across inbox, campaigns, AI agents, in-app calling and VoIP, channel and phone-number setup including 10DLC onboarding, contacts and data, settings and billing.
• Extend and maintain the Whippy design system in Figma, including tokens, light and dark mode, and a library of around 60 components.
• Keep the design system in sync with code and Storybook.
• Write clear Linear tickets with Figma specs, and review UI PRs with engineering.
• Work daily with about 15 frontend and full-stack engineers and the PM, in a remote and mostly asynchronous workflow across EU and US time zones.
• Join customer calls and partner with customer success to validate designs for SMB and mid-market teams.
• Plan large redesigns as staged, testable rollouts.

What Success Looks Like

• Within 90 days, you will be a trusted design partner to engineering and product on a core area of the dashboard or mobile app.
• Contribute meaningfully to the Whippy design system and help keep it in sync with code.
• Ship at least one feature or improvement from discovery through engineering handoff, informed by customer or customer-success feedback.
• Leave behind clear Figma specs and Linear tickets that engineers can implement without guesswork.