[Hiring] Senior Product Designer @Fearless

Role Description

At Fearless, we are seeking a Senior Product Designer as part of our Senior Consultant, Experience & Design career path to support the modernization of a large-scale public-facing government website. In this role, you will design responsive, accessible, and user-centered digital experiences across desktop, tablet, and mobile. You will translate user needs, research, information architecture, and content requirements into wireframes, prototypes, page layouts, and reusable components in Figma while applying established design-system patterns. This is a fully remote role.

Your Responsibilities in this Role:

• Lead the design of the future-state website experience across desktop, tablet, and mobile, creating intuitive and consistent experiences for diverse user needs.
• Create wireframes, interactive prototypes, page layouts, and reusable components in Figma from concept through implementation-ready design.
• Apply the Massachusetts Design System and approved Commonwealth design patterns while defining reusable patterns needed for the modernized experience.
• Translate user research, personas, journeys, information architecture, navigation, and content requirements into intuitive interface designs.
• Design reusable page types, components, and interaction patterns that can be effectively implemented and maintained within Drupal.
• Partner with Content Strategy to translate information architecture, navigation, and content organization into cohesive user experiences.
• Integrate accessibility throughout the design process in partnership with the Accessibility Lead, ensuring designs support applicable accessibility standards.
• Collaborate closely with Drupal developers to validate technical feasibility, provide implementation guidance, and maintain design consistency through development.
• Present design concepts to stakeholders, incorporate usability and customer feedback, and iteratively refine designs through approval.
• Develop and maintain Design Playbook guidance, component specifications, and developer-ready documentation to support consistent implementation and future reuse.

The Impact You Will Create in this Role:

• Collaborates with cross-functional teams.
• Coaches, mentors, and develops peers in a manner that allows for knowledge sharing that strengthens the design community within the organization.
• Earns the trust of your customer and teammates by delivering world-class services.
• Drives accountability and delivery by ensuring project objectives are not only met on time but aligned with client priorities and Fearless standards of excellence.
• Anticipates risks and implements proactive solutions to keep initiatives on track.
• Takes ownership of risk management by monitoring deliverables across the team, identifying issues early, and coaching teammates on mitigation strategies while keeping leadership informed.
• Shapes client engagement and intelligence-gathering efforts by actively cultivating relationships with stakeholders, synthesizing insights across the client organization and partner ecosystem, and providing Fearless leaders with actionable recommendations that inform strategy and strengthen delivery outcomes.

Qualifications

• Minimum of 6 years of total relevant professional experience.
• Bachelor’s degree or equivalent work experience is required.
• At least 3 years supporting enterprise-wide website modernization or digital transformation initiatives, with that work occurring within the past 5 years.
• Participation in at least one government, higher education, or similarly regulated organization project.
• Involvement in the implementation or support of at least one Drupal solution hosted on AWS.
• Strong UX/UI design experience for large-scale websites or complex digital services.
• Advanced proficiency with Figma, including wireframing, interactive prototyping, reusable components, and developer-ready design specifications.
• Strong experience designing responsive, component-based experiences across desktop, tablet, and mobile.
• Demonstrated experience applying design systems and reusable design patterns to create consistent digital experiences.
• Strong application of user-centered and accessible design principles throughout the design lifecycle.
• Experience translating user needs, information architecture, navigation, and content requirements into intuitive interface designs.
• Demonstrated ability to collaborate with developers throughout implementation to ensure design feasibility, consistency, and quality.

Preferred Experience

• Familiarity with the Massachusetts Design System or comparable government design systems.
• Background designing public-sector digital services.
• Experience designing websites implemented in Drupal.
• Knowledge and practical application of WCAG 2.1/2.2 Level AA requirements.
• Experience with usability testing and user research.
• Background supporting content-heavy website modernization initiatives.
• Experience developing and maintaining design playbooks or reusable component libraries.

Benefits

• Flexible, life-friendly schedules.
• 100% coverage for our medical HSA plan + HSA contributions.
• Dental & vision covered 100% for you and your dependents.
• Competitive premiums for HMO/PPO and dependent coverage.
• 401(k) with 4% match & immediate vesting.
• Paid Parental Leave and 12 weeks paid FMLA.
• Generous PTO, 11 Federal Holidays, a Birthday Holiday, and Sick Leave.
• Up to 15 days for Jury Duty and Bereavement Leave.
• Education, wellness, and tech allowances.
• Referral bonus: $6K–$12K for each successful referral.
• Pet insurance & discount plans.
• Employee Assistance Program (EAP).
• Legal support, life insurance, disability coverage.
• Performance-Based Bonuses.