[Hiring] Senior Experience Designer @Direct Travel

Role Description

The Sr. Experience Designer leads the design of customer and user experiences for travel products and services, focusing on usability, accessibility, and emotional engagement to enhance satisfaction and loyalty.

Key Responsibilities

• Conduct user research and usability testing
• Develop user personas, journey maps, and wireframes
• Collaborate with product, marketing, and engineering teams
• Advocate for user-centered design principles
• Continuously improve the user experience based on feedback and data

Qualifications

• 5+ years in UX/UI or experience design
• Proficiency with design and prototyping tools
• Strong understanding of user research methodologies
• Excellent communication and collaboration skills
• Bachelor’s degree in Design, HCI, or related field

Benefits

• Medical, Dental, and Vision benefits
• Total Rewards Package including Retirement Plans
• Wellness programs
• Rewards and Recognition initiatives
• Sustainability efforts
• DE&I initiatives
• Mental Health Support

Company Description

Direct Travel is one of the world’s largest travel management companies. With a long history of proven market expertise, we blend advanced technology, superior service, and expert insight to drive tangible value and meaningful savings across Corporate Travel, Leisure Travel, Meetings & Events and specialty travel businesses. Through Avenir, our intelligent travel management platform, we reduce obstacles and give clients more direct access to content, trusted data, intelligence and global expertise. What truly sets us apart is the human care behind the technology, delivered by an experienced, passionate team dedicated to anticipating needs and delivering exceptional service at every step.

For more information about Direct Travel, visit www.dt.com .

Direct Travel is an equal opportunity employer.

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