[Hiring] Learning Experience Designer @Farmers Insurance

Role Description

The Learning Experience Designer is responsible for designing, developing, and measuring learning and performance solutions that build capabilities, improve learner outcomes, and drive meaningful business results across University of Farmers. This role owns learning solutions end to end — from needs analysis and consultation through design, development, launch, and evaluation. You will partner closely with business leaders, line-of-business representatives, trainers, and subject matter experts to understand business challenges and translate them into effective learning experiences.

Solutions may include:

• Instructor-led training
• Virtual learning
• E-learning
• Video
• Interactive digital experiences
• Job aids
• Performance support
• Coaching materials
• Content delivered through learning platforms and technologies

The ideal candidate combines strong instructional design expertise with consulting skills, creativity, visual and digital design capabilities, and a strong understanding of how learning can influence business performance.

Qualifications

• Years of professional experience, with at least 3 years in instructional design, learning experience design, educational content development, or a related field
• Bachelor’s degree in Education, Instructional Design, Design, Technology, Communication, or a related field preferred
• Fluent English, with the ability to communicate effectively with international stakeholders
• Demonstrated experience designing scalable learning solutions across classroom, virtual, and online environments
• Strong knowledge of instructional design methodologies and adult learning principles
• Experience conducting needs analysis and translating business requirements into learning solutions
• Experience with storyboarding, course development, visual design, and learning content production
• Experience with Articulate 360, particularly Rise and Storyline
• Familiarity with LMS/LXP platforms and digital learning technologies
• Experience with Adobe Creative Cloud or similar visual design tools
• Ability to manage multiple projects and priorities while maintaining quality and deadlines
• Analytical mindset with the ability to evaluate learning effectiveness and connect learning outcomes to business results
• Comfortable working in a fast-paced, collaborative, and continuously evolving environment

Requirements

• Conduct learning and performance needs analyses for new and existing programs, identifying capability gaps and opportunities for improvement
• Design and develop end-to-end learning solutions aligned with business objectives and learner needs
• Develop training curricula, certificate programs, instructor-led materials, virtual learning, e-learning, job aids, coaching resources, and performance support tools
• Apply adult learning principles, instructional design methodologies, and innovative learning techniques to create engaging and effective learning experiences
• Create storyboards, learning journeys, course materials, interactive experiences, and digital learning content
• Use tools such as Articulate 360, Rise, Storyline, Adobe Creative Cloud, video editing platforms, and AI-powered video tools to develop learning experiences
• Recommend the most appropriate learning format, technology, and delivery approach based on the audience, business need, and desired outcome
• Research emerging learning technologies, instructional design practices, and industry trends to continuously improve learning solutions
• Partner with business leaders, school leads, subject matter experts, trainers, and other stakeholders to understand business challenges and design effective solutions
• Lead consultations and business meetings to identify learning opportunities and recommend solutions that support business objectives
• Analyze learner outcomes and business results to identify opportunities for improvement and recommend modifications to learning solutions
• Support trainers and facilitators with learning materials, measurement approaches, facilitation resources, and evaluation activities
• Evaluate the effectiveness of complex learning solutions and use findings to improve future programs
• Establish measurement approaches to track learner success, learning effectiveness, and business results generated by learning initiatives
• Collaborate with learning, performance, technology, and business teams to ensure solutions are scalable, sustainable, and aligned with organizational priorities
• Develop recommendations based on data, learner feedback, business performance, and evaluation findings
• Stay current with trends in instructional design, learning technology, adult learning, digital learning, and emerging AI capabilities
• Contribute to continuous improvement of learning design standards, processes, tools, and best practices

Benefits

• Competitive salary opportunities
• Performance-based bonuses
• Comprehensive benefits
• Ongoing training and development resources