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Salesforce User Experience Designer - AI & Agentforce @NeuraFlash

[Hiring] Salesforce User Experience Designer - AI & Agentforce @NeuraFlash

Mar 16, 2025 - NeuraFlash is hiring a remote Salesforce User Experience Designer - AI & Agentforce. đź’¸ Salary: unspecified. đź“ŤLocation: USA, Canada, India, Colombia.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As a User Experience (UX) Designer at NeuraFlash, you will be responsible for building compelling interactive experiences for users and delivering impactful business value to our clients. This position is focused on overall user experience, including conversational, interaction, and visual design.

  • Design website functionality that ties into Salesforce and Amazon platforms
  • Lead requirement gathering and client design sessions
  • Help business and technology stakeholders see end-to-end experiences for customers and internal end users
  • Generate sitemaps and wireframes to map out experiences
  • Distill user journeys and personas into easy to understand media
  • Create visual mockups for web pages, bot UIs, and agent console layouts
  • Establish the content, strategies, and persona for automated solutions
  • Learn to build and configure Salesforce solutions (Experience Cloud, bots, etc.)
  • Work with developers and QA testers throughout the project lifecycle
  • Help drive success criteria and reporting
  • Show the impact of design decisions and tie business value back to success criteria
  • Contribute to and maintain design systems across platforms

Qualifications

  • User experience and user interaction work experience
  • Experience doing design consulting with external stakeholders
  • Ability to build and maintain a design system
  • Comfortable using tools like Figma, Sketch, InVision, Visio, and Lucidchart
  • Willing and able learner of new technologies (e.g., Salesforce, Amazon)
  • Degree in design, user experience, human computer interaction, communication, or a related discipline

Preferred Skills

  • Experience using detailed mockups and prototypes to aid in visual problem solving and client communication
  • Experience designing conversational flows for text based bots (e.g., web, in-app, Facebook Messenger, etc.)
  • Knowledge of user experience research methods or usability testing techniques
  • Knowledge of Salesforce Experience Cloud and Service Cloud

Interview Process

  • Recruiter Screen (Phone) - 30 minutes
  • Manager Interview (Video) - 45 minutes
  • VP Interview (Video) - 30 minutes
  • Panel Interview with Real-Time Exercise (Video) - 60 minutes

What’s it like to be a part of NeuraFlash?

  • Remote & In-Person: Focused on keeping everyone connected and unified as one team.
  • Travel: Anticipated travel commitment of up to 25% for certain roles.
  • Flexibility: Culture of trust and understanding regarding work hours.
  • Collaboration: Encouragement of suggestions and feedback from team members.
  • Celebrate Often: A fun work environment with celebrations for both big and small achievements.
  • Location: Flexibility to work in various locations, including remote options.

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Back to Remote jobs  >   Design
Salesforce User Experience Designer - AI & Agentforce @NeuraFlash
Design
Salary đź’¸ unspecified
Remote Location
USA, Canada, India, Colombia
Job Type full-time
Posted Mar 16, 2025
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️
đź“Ť Be aware of the location restriction for this remote position: USA, Canada, India, Colombia
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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