[Hiring] Product Designer @Tech9

Role Description

• Lead product design from discovery through launch and iteration across the product lifecycle
• Balance user needs with business objectives to make strategic product decisions
• Conduct user research and use data to inform product strategy and design decisions
• Define and prioritize features in collaboration with product managers and stakeholders
• Analyze competitive landscape and market trends to identify opportunities
• Design end-to-end user experiences including research, wireframes, prototypes, and high-fidelity designs
• Establish success metrics and measure product performance against business and user goals
• Lead cross-functional collaboration with product managers, engineers, and business stakeholders
• Communicate product vision, strategy, and design decisions to diverse audiences
• Maintain and evolve design systems to ensure consistency and efficiency
• Use AI as an enablement tool to maximize productivity and delivery

Qualifications

• 5+ years of professional experience in product design with demonstrated impact on product success
• Strong portfolio showcasing end-to-end product design process and measurable business outcomes
• Expert proficiency with Figma, including prototyping and design systems
• Experience with Adobe Creative Suite (Photoshop, Illustrator)
• Proven ability to collaborate with product managers on product strategy and roadmapping
• Strong business acumen and understanding of key product metrics (adoption, retention, conversion, revenue)
• Demonstrated professionalism in behavior and presentation
• Active listener who is kind and passionate about building successful products
• Experience working directly with U.S. based clients and stakeholders
• Adaptable and quick to adopt AI tools to improve design workflow and delivery
• Knowledge of actionable UX, including designing AI-powered experiences that guide users to clear next steps

Requirements

• Document clear design goals aligned with business objectives, including competitive analysis, target user segments, and feature prioritization
• Conduct analysis to ensure solutions focus on the actual jobs users need to accomplish
• Strategically plan and prioritize features based on user needs, business value, and technical feasibility
• Analyze competitive landscape and market positioning to identify opportunities and differentiation
• Define and track product success metrics including adoption, retention, conversion, and business KPIs
• Lead product design across discovery, definition, development, launch, and iteration phases
• Conduct contextual inquiries, ethnographic research, and user interviews to deeply understand user needs and motivations
• Design and conduct usability testing, task-based testing, and A/B testing to validate product concepts
• Skillfully synthesize quantitative data from analytics with qualitative insights to inform product decisions
• Use tools like Google Analytics to analyze user behavior, track key metrics, and optimize the product journey
• Create compelling presentations using storytelling techniques and data visualization to influence product decisions
• Define and document users and personas based on research to guide product strategy
• Map user journeys to visualize touchpoints, pain points, and opportunities for product improvement
• Identify and prioritize pain points, advising stakeholders on when to address them with urgency
• Map current state of user flows to identify how customers accomplish their goals and where opportunities exist
• Prioritize user goals while balancing business requirements and technical constraints
• Create visual maps that define user interactions and refine product journeys
• Visualize product structures to ensure intuitive navigation and support roadmapping
• Create wireframes that communicate product structure, functionality, and intended behaviors
• Generate detailed user flow maps and create prototypes to test product concepts
• Generate multiple ideas quickly, showing clear rationale for why certain ideas were eliminated
• Anticipate all scenarios that users and systems may generate to save time and money
• Ensure product experiences are optimized for all devices and usage contexts
• Apply established design patterns to solve problems efficiently and create consistent experiences
• Create and maintain comprehensive design systems using atomic design and design token management
• Create aesthetically pleasing, on-brand interfaces with meticulous attention to detail
• Select fonts that align with product tone, readability, and brand identity
• Apply color theory principles while meeting accessibility standards
• Write copy that builds trust and guides users to complete desired actions
• Ensure copy is curated to persuade users to take specific actions aligned with business goals
• Create engaging animations that enhance the product experience
• Ensure products meet accessibility guidelines and are inclusive by design
• Communicate product vision through visual representations and metaphors
• Use imagery strategically to enhance user experience while ensuring inclusivity
• Provide exact specifications, dimensions, color codes, and interaction details to reduce development misinterpretation
• Export assets in various formats with clear naming conventions and version control
• Maintain organized files with detailed notes using tools like Jira or Trello
• Create and maintain comprehensive style guides for consistent product experience
• Lead meaningful engagement with developers to make informed product decisions
• Ensure implementation aligns with product vision and design intent
• Address QA issues through clear communication and prioritization
• Collaborate with product managers, executives, and business stakeholders to align product decisions

Interview Process Overview

• Application and Portfolio evaluation
• 30-minute screening with a member of our Recruitment team
• 1-hour Virtual design session interview with one of our senior designers (focus on product thinking and problem-solving)
• 1-hour Virtual final interview with our Head of Design (focus on strategic thinking and collaboration)