[Hiring] Product Design Tribe Lead @Multiplier Technologies

Role Description

As a Principal Product Designer / Tribe Lead, you define pillar-level experience direction and raise the quality bar across squads. You operate as a player–coach: shaping long-term experience strategy, influencing roadmap decisions, setting standards for craft, and mentoring designers — while remaining hands-on in high-impact initiatives. You are accountable for coherence, clarity, and experience ambition across your pillar. This role bridges product execution and strategic design leadership.

What You’ll Do

• Define Insight & Discovery Strategy
  • Define discovery strategy for your pillar.
  • Ensure highest-risk assumptions are systematically de-risked.
  • Coach teams on integrating behavioural, attitudinal, and data signals.
  • Influence roadmap investment decisions through structured insight framing.
  • Embed discovery rigor into planning cycles.
• Shape Pillar-Level Vision & Strategy
  • Define bold, insight-backed 1–2 year pillar-level experience direction.
  • Identify breakthrough opportunities within your domain.
  • Create alignment across multiple squads and stakeholders.
  • Define sequencing logic for major pillar initiatives.
  • Translate ambition into coherent, staged execution plans.
• Set the Quality Bar in Execution
  • Lead complex cross-squad initiatives with strategic clarity.
  • Set quality standards for pillar-level experiences.
  • Define clear experience principles guiding decisions.
  • Drive high-quality cross-functional trade-offs.
  • Proactively mitigate cross-surface and system risks.
  • Ensure continuous improvement loops are embedded.
• Evolve Systems & Craft Standards
  • Drive system evolution within your pillar.
  • Ensure reusable patterns scale across squads.
  • Standardise critique and quality rituals.
  • Raise hiring bar and define craft expectations.
  • Coach designers on problem framing and systems thinking.

What Success Looks Like

• Define clear, compelling pillar-level experience direction.
• Influence roadmap decisions beyond your immediate squad.
• Raise the craft bar across multiple teams.
• Reduce fragmentation and increase system coherence.
• Anticipate and mitigate systemic experience risks.
• Develop designers into stronger strategic thinkers.
• Leave your pillar more aligned, more ambitious, and more scalable than before.

Scope & Ownership

• Own 1–2 year experience direction for a pillar.
• Influence multi-squad roadmap planning.
• Lead cross-squad initiatives.
• Directly manage and develop designers (player–coach model).
• Raise critique and quality standards across squads.
• Contribute to hiring and talent calibration.
• Your influence extends beyond projects to pillar-level architecture.

Qualifications

• 8–12+ years designing complex digital products.
• Proven ability to define multi-quarter experience strategy.
• Experienced leading cross-squad initiatives.
• Strong systems thinker who anticipates complexity.
• Confident influencing senior product and engineering leaders.
• Comfortable coaching designers while staying close to craft.
• Motivated to build durable design capability within a scaling organisation.

What We Value

• Strategic clarity over incremental noise.
• Systems over isolated solutions.
• Insight-backed ambition.
• Direct, respectful challenge.
• Quality as a non-negotiable.

Why Join Now

Multiplier is entering a stage where pillar-level coherence determines our long-term differentiation. As a Principal Product Designer / Tribe Lead, you won’t just shape screens — you will shape how an entire domain of the platform evolves. If you want to move from owning areas to defining pillars — this is the seat.