[Hiring] Designer Advocate @Figma

Role Description

We're looking for a Designer Advocate focused on Payload to partner closely with our Marketing, Sales, and Product teams. You'll bring deep design expertise, strong product intuition, and a genuine love for the design and developer community into our go-to-market strategies. You'll also champion our users' voices internally, ensuring their perspectives shape our product evolution.

This is a full-time role that can be held from our New York City or San Francisco hub, or remotely in the United States.

What you’ll do at Figma:

• Collaborate closely with Sales and Customer Experience teams to help customers unlock the full potential of Payload across real product workflows.
• Manage the Payload community Discord by answering questions, responding to feedback, and reviewing pull requests submitted to the open-source product.
• Develop compelling written, visual, and video resources that showcase how modern teams use Payload across their end-to-end product and creative design workflows.
• Foster meaningful relationships within the Payload community by identifying opportunities for collaboration and supporting user-driven initiatives.
• Represent Payload at industry meetups, conferences, and community events by sharing practical insights and experiences from real-world design work.
• Gather insights from community feedback, user sentiment, and emerging design trends to advocate for user needs and influence product decisions and improvements.

Qualifications

• Demonstrate deep, hands-on expertise with Payload, including experience integrating it into real-world product development workflows.
• Collaborate effectively with engineers and cross-functional partners in modern product development or marketing environments.
• Navigate evolving workflows and technologies, including CMS, DAM, design systems, and AI-assisted design or prototyping tools.
• Apply strong technical and visual design skills, with a thorough understanding of modern product design workflows, design systems, and how design decisions translate into development.
• Engage actively with design and developer communities, communicating complex concepts clearly and confidently to audiences of all sizes, including through public speaking.

Requirements

• An entrepreneurial mindset, with the enthusiasm and ability to transform early-stage ideas into polished, impactful outcomes.
• The flexibility and willingness to travel up to 25% of the time to engage with the Payload community in person.

Benefits

• Equity to employees.
• Competitive package of additional benefits, including health, dental, and vision coverage.
• Retirement benefits with company contributions.
• Parental leave and reproductive or family planning support.
• Mental health and wellness benefits.
• Paid time off, including paid sick leave, holidays, and other leave benefits in compliance with applicable laws.
• Employer-provided paid flexible PTO in addition to flexible paid sick leave.
• Additional benefits may include company recharge days, cell phone and home internet reimbursements, and lifestyle spending accounts.
• Sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles.