[Hiring] Development Data & Systems Analyst @Obama Foundation

Role Description

Reporting directly to the Manager of Development Data, the Development Data & Systems Analyst is a critical technical role responsible for optimizing, maintaining, and innovating within the Foundation’s Salesforce CRM ecosystem. As the Foundation expands its Principal Gifts function, this role ensures our data architecture, donor recognition tracking, and reporting pipelines run with peak efficiency.

The Analyst serves as the primary technical lead for the Development division's internal data ticketing system, fulfilling custom report requests, troubleshooting user issues, and delivering technical support to frontline fundraisers. Additionally, this role co-designs and tests new Salesforce workflows - specifically for duplicate management, activity tracking, and complex grant reporting - while performing regular database quality control audits. While not a primary gift processor, the Analyst maintains cross-training in gift intake to serve as strategic backup during peak fiscal thresholds and PTO coverage.

Qualifications

• 1-2 years of hands-on experience in database management, data analytics, or systems administration, specifically within a non-profit development/advancement environment preferred.
• Proficiency with Salesforce CRM in a non-profit context (Salesforce NPSP or Nonprofit Cloud experience strongly preferred); ability to build complex custom reports, dashboards, and fields.
• Proven experience managing a data request queue or ticketing help desk system, with a track record of translating complex technical concepts for non-technical frontline staff.
• Strong analytical, problem-solving, and quality-assurance skills; meticulous attention to detail regarding data accuracy and hygiene.
• Familiarity with non-profit fundraising mechanics, including major gifts, principal donor recognition, multi-year pledge schedules, and grant tracking.
• Ability to manage competing priorities, work collaboratively across cross-functional teams, and adapt to a fast-paced, high-growth organizational environment.
• Commitment to the values and mission of the Foundation.

Requirements

• Take direct ownership of the Development team’s Salesforce ticketing system.
• Provide technical guidance and user support across the team.
• Partner with the Manager to design, build, and enforce standardized Salesforce workflows.
• Build custom tracking frameworks, reports, and dashboards in Salesforce.
• Conduct rigorous quality assurance (QA) testing in the Salesforce sandbox environment.
• Execute regular data cleanup initiatives, quality control queries, mass data uploads, and duplicate record merges.
• Cross-train on all gift processing, lockbox, wire transfer, and batching procedures.

Benefits

• The salary range for this role is between $51,965 and $64,980.
• This is a remote role based in the Chicago area.
• For an overview of our benefits package, including insurance, paid time off, retirement & more, please visit our careers page .

Company Description

At The Obama Foundation, our mission is to inspire, empower, and connect people to change their world. We seek to build an active democratic culture where people are equipped and motivated to make change in the communities where they live, work, and play.

Achieving our ambitious goals starts with an exceptional team built on our Hope to Action Values - Courage, Empathy, Integrity, Accountability, Community, Inclusivity, Pragmatism, Resilience, Imagination, and Hope.