Partner Success Manager @Rain Technologies Inc.

[Hiring] Partner Success Manager @Rain Technologies Inc.

Mar 13, 2025 - Rain Technologies Inc. is hiring a remote Partner Success Manager. đź’¸ Salary: 80,000 - 90,000. đź“ŤLocation: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As a Partner Success Manager (PSM) you will work with both our partners and our shared customers to ensure they are continually deriving value from partnership with Rain.

  • Establish and cultivate enduring relationships with key partners, gaining an intimate understanding of their goals to drive mutual success.
  • Act as the account owner for our shared customer with our partners in a Customer Success model, driving adoption and revenue growth for both partners and customers.
  • Provide expert guidance to partners, leveraging your deep understanding of Rain & EWA to help them optimize their adoption and marketing strategy.
  • Collaborate closely with internal teams including Sales, Product, and Data Analytics to ensure partner expectations are met or exceeded.
  • Analyze partner performance data, discern trends, and deliver actionable insights to enhance adoption strategies.
  • Identify avenues for partnership expansion, introducing new features, solutions, and services that align with partners' offering objectives.

Qualifications

  • 2+ years of experience in B2B Mid-Market or Enterprise Customer Success with a history of driving revenue through retention and expansion of existing customers.
  • 1+ years of experience working with or owning Partner Success relationships and/or large customer relationships that require multiple levels of stakeholders.
  • Strong project management skills and ability to prioritize internal and external requests.
  • Demonstrated track record of successfully building relationships and quickly understanding and solving complex problems.
  • Proven ability to measure, understand, and communicate business needs and impact to your customers.
  • Ability to be flexible and adjust to changing priorities or projects as the company scales.
  • Experience in FinTech or HR Tech is a plus.
  • Experience using an enterprise CRM (HubSpot, Salesforce, etc.).

Benefits

  • Flexible PTO
  • Medical, Dental, Vision, Life, Disability coverage
  • Parental leave
  • Monthly stipend
  • Equity options

Compensation

80,000 - 90,000. Note this is a range and we take in a variety of factors when determining total compensation for the position.

Company Description

Rain is a venture-backed fintech with a mission to enable billions of people to reach financial freedom. Our first product gives employees instant access to their earned wages, enabling people to start their journey to financial success. Rain is the fastest-growing startup in the category and was incubated with QED Capital, a top fintech venture fund.

Rain is filled with people with a deeply rooted passion for our mission, who embrace diversity throughout our global team, and grow personally and professionally. We own what we do and let data guide our actions while working quickly and adapting to new challenges every day.

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Partner Success Manager @Rain Technologies Inc.
Customer Service
Salary đź’¸ 80,000 - 90,000
Remote Location
USA
Job Type full-time
Posted Mar 13, 2025
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