[Hiring] Medical Virtual Receptionist @Remote Raven
Mar 26, 2025 - Remote Raven is hiring a remote Medical Virtual Receptionist. 💸 Salary: $5/hr. 📍Location: Philippines.
Role Description
The Medical Virtual Receptionist will be responsible for managing incoming calls, triaging patient inquiries, and handling calls from start to finish with training. This role requires strong communication skills, the ability to multitask, and a commitment to providing patients with the support they need in a timely manner.
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Call Management:
- Answer and manage a high volume of incoming calls promptly. The team of receptionists receives about 400-500 calls distributed throughout the team (3 members).
- Direct patient inquiries to the appropriate department or staff member.
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Triage Calls:
- Assess the urgency of patient concerns and route calls appropriately.
- Provide accurate information or transfer calls to the correct team based on patient needs.
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Complete Call Handling:
- With training, manage calls from initial inquiry to resolution.
- Schedule appointments, relay messages, and follow up with patients as needed.
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Patient Support:
- Deliver excellent customer service while addressing patient concerns.
- Ensure patient satisfaction by managing calls efficiently and professionally.
Qualifications
- Previous experience as a receptionist or in a customer service role, preferably in a medical setting.
- Ability to handle a high volume of calls.
- Excellent communication and multitasking skills.
- Strong organizational skills and attention to detail.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Willingness to learn and manage calls from start to finish with provided training.
Company Description
Remote Raven is a staffing remote agency specializing in connecting businesses, all over the world, with highly educated and skilled remote professionals, or "Ravens," primarily based in the Philippines.
- The company provides tailored solutions to meet diverse client needs, ranging from administrative support and accounting to specialized roles like digital marketing and graphic design, as long as the work can be done remotely.
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| 📍 | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
$5/hr
|
Remote
Location
Philippines
|
|
Job Type
full-time
|
Posted
Mar 26, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
