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Customer Service
Medical Records Specialist I
@Datavant
[Hiring] Medical Records Specialist I @Datavant
Mar 28, 2025 - Datavant is hiring a remote Medical Records Specialist I. đź’¸ Salary: $15.00-$18.00 usd. đź“ŤLocation: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
- Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
- Maintain confidentiality and security with all privileged information.
- Maintain working knowledge of Company and facility software.
- Adhere to the Company's and Customer facilities Code of Conduct and policies.
- Inform manager of work, site difficulties, and/or fluctuating volumes.
- Assist with additional work duties or responsibilities as evident or required.
- Consistent application of medical privacy regulations to guard against unauthorized disclosure.
- Responsible for managing patient health records.
- Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
- Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
- Ensures medical records are assembled in standard order and are accurate and complete.
- Creates digital images of paperwork to be stored in the electronic medical record.
- Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
- Answering of inbound/outbound calls.
- May assist with patient walk-ins.
- May assist with administrative duties such as handling faxes, opening mail, and data entry.
- Must meet productivity expectations as outlined at specific site.
- May schedule pick-ups.
- Other duties as assigned.
Qualifications
- High School Diploma or GED.
- Ability to commute between locations as needed.
- Able to work overtime during peak seasons when required.
- Basic computer proficiency.
- Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
- Professional verbal and written communication skills in the English language.
- Detail and quality oriented as it relates to accurate and compliant information for medical records.
- Strong data entry skills.
- Must be able to work with minimum supervision responding to changing priorities and role needs.
- Ability to organize and manage multiple tasks.
- Able to respond to requests in a fast-paced environment.
Requirements
- Experience in a healthcare environment (bonus points).
- Previous production/metric-based work experience (bonus points).
- In-person customer service experience (bonus points).
- Ability to build relationships with on-site clients and customers (bonus points).
- Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders (bonus points).
Benefits
- We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive.
- We are proud to be an Equal Employment Opportunity employer.
- Salary ranges for this position are developed with the support of benchmarks and industry best practices.
- The estimated salary range for this role is $15.00-$18.00.
- To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations.
- This job is not eligible for employment sponsorship.
- Datavant is committed to a work environment free from job discrimination.
- We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
đź’¸
$15.00-$18.00 usd
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 28, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
