MAC Dental- SA Analyst @Medavie Inc.

[Hiring] MAC Dental- SA Analyst @Medavie Inc.

Mar 28, 2025 - Medavie Inc. is hiring a remote MAC Dental- SA Analyst. 💸 Salary: unspecified. 📍Location: Canada.

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Role Description

This role involves working as a MAC Dental, Special Authorization Analyst within the Federal Administered Programs (FAP) Medical Authorization Centre- Dental, specializing in the authorization and reimbursement of dental benefits.

Receive, pend, and process requests for dental services that require special authorization consideration, and prepare packages that require review from dental consultant.
Administer processes for special authorization decisions through the interactive use of telecommunications and applied on-line technology.
Call and/or draft requests for additional information from dentist and/or dental specialists when necessary or requested by the dental consultant.
Update requests according to decisions rendered to allow for real-time adjudication when the dental treatment authorized is rendered.
Create and send the appropriate decision letter to the client and/or provider to notify them of the outcome of their request.
Utilize dental background, knowledge, and experience to assess requests.
Liaison with customers and other health care professionals to ensure treatment requests are appropriately administered.
Provide a positive and efficient customer service experience for providers and clients.

Qualifications

Successful completion of a recognized post-secondary Dental Assisting or Dental Hygiene program.
Minimum of 1 year experience in a dental environment.
Experience working in an office and/or customer service experience would be considered an asset.

Requirements

Experience with quick and accurate data entry and knowledge of claims processing, eligibility, and claims systems would be considered an asset.
Experience working with the Microsoft Office Suite.
Must be fluently bilingual (English and French) both written and verbal to provide services to customers and communicate with internal stakeholders in both official languages.

Benefits

Competitive pay and comprehensive benefits.
Opportunities for personal and professional growth.
Flexible work options.
Supportive leadership.

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📍	Be aware of the location restriction for this remote position: Canada
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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MAC Dental- SA Analyst @Medavie Inc.

Customer Service

Salary 💸 unspecified	Remote Location Canada
Job Type full-time	Posted Mar 28, 2025

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📍	Be aware of the location restriction for this remote position: Canada
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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[Hiring] MAC Dental- SA Analyst @Medavie Inc.

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