Legal Intake Specialist @Bush & Bush Law Group

[Hiring] Legal Intake Specialist @Bush & Bush Law Group

Mar 14, 2025 - Bush & Bush Law Group is hiring a remote Legal Intake Specialist. 💸 Salary: $15-$16 per hour plus commissions. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role plays a critical part in providing excellent customer service and ensuring that potential cases are effectively evaluated and processed.

Inbound Call Management:
- Professionally handle incoming calls from clients involved in auto accidents
- Gather essential information regarding the accident and potential legal representation needs
- Demonstrate empathy and understanding while maintaining a high level of professionalism
Client Interaction:
- Communicate effectively with clients to explain legal processes and procedures
- Provide information about the firm's services and answer client queries
- Collect and document relevant details to assist attorneys in evaluating cases
Multi-Tasking:
- Manage multiple tasks simultaneously in a fast-paced environment
- Efficiently navigate and update electronic systems while engaging with clients on the phone
- Prioritize and address urgent client needs promptly
Document Management:
- Maintain accurate and confidential client records in compliance with legal standards
- Organize and update client information, ensuring accessibility for legal professionals
- Utilize Excel sheets and other tools to manage and track client data
Administrative Support:
- Provide administrative assistance to legal professionals as needed
- Collaborate with the legal team to ensure smooth case progression
- Assist in the preparation and organization of legal documents

Qualifications

High school diploma or equivalent required; some college coursework preferred
Previous experience in a legal environment or customer service/intake role is preferred
Excellent verbal and written communication skills with a strong customer service focus
Strong organizational and time-management skills, with the ability to handle multiple tasks efficiently
Proficient in Microsoft Office Suite and familiarity with case management software is a plus
A genuine desire to assist clients in their times of need and a compassionate demeanor
Proficiency in Spanish is a plus

Requirements

Benefits

Be part of a supportive and innovative team
Play a critical role in shaping the future of a growing firm
Opportunities for career advancement and ongoing professional development
Flexible work arrangements to support a healthy balance between personal and professional life

Company Description

At Bush & Bush Law Group, we are dedicated to delivering exceptional legal representation for personal injury victims with a results-driven approach.

Our experienced team is committed to achieving justice for our clients, ensuring they receive the care and compensation they deserve
We understand that personal injury cases often require more than just legal expertise—they demand a collaborative approach that includes working closely with medical providers
By forming strong partnerships with top healthcare professionals, we help facilitate the best possible outcomes for our clients
Our firm has a proven track record of success in complex personal injury cases, from commercial accidents to cases of sexual assault
We take pride in providing compassionate, personalized legal services
At Bush & Bush Law Group, every client matters, and we are relentless in our pursuit of justice on their behalf

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Before You Apply

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Legal Intake Specialist @Bush & Bush Law Group

Customer Service

Salary 💸 $15-$16 per hour plus commissions	Remote Location USA
Job Type full-time	Posted Mar 14, 2025

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.