[Hiring] Bilingual Customer Service Representative @Bush & Bush Law Group
Mar 26, 2025 - Bush & Bush Law Group is hiring a remote Bilingual Customer Service Representative. 💸 Salary: $4-$7 an hour. 📍Location: Philippines.
Role Description
As a Bilingual Customer Service Representative, you will be the first point of contact for clients, addressing their needs and ensuring they receive the information and support they require. Your exceptional communication skills and empathy will play a crucial role in assisting clients during their legal journeys.
- Manage incoming calls, emails, and messages from clients and provide timely and accurate responses to their inquiries.
- Collect and document essential information from clients regarding their cases, ensuring all necessary details are accurately logged.
- Assist clients in navigating their cases by providing updates and information about the legal process.
- Address and resolve client issues or concerns in a professional and empathetic manner, escalating complex situations to the appropriate team members when necessary.
- Support administrative tasks as needed, including data entry, managing schedules, and organizing client files.
Qualifications
- Fluent in both English and Spanish is a must.
- High school diploma or equivalent required; some college education preferred.
- Previous experience in customer service, preferably in a legal or office environment.
- Strong communication skills, both verbal and written, with a customer-centric approach.
- Proficient in using Microsoft Office Suite and familiarity with case management software is a plus.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Empathy, patience, and a positive attitude when dealing with clients, especially during their challenging times.
Requirements
Compensation: $4-$7 an hour.
Benefits
- Be part of a supportive and innovative team.
- Opportunities for career advancement and ongoing professional development.
- Flexible work arrangements to support a healthy balance between personal and professional life.
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| 📍 | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
$4-$7 an hour
|
Remote
Location
Philippines
|
|
Job Type
full-time
|
Posted
Mar 26, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
