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Italian Speaking Customer Service for Online Streaming Service Department @Patrique Mercier Recruitment Nordic

[Hiring] Italian Speaking Customer Service for Online Streaming Service Department @Patrique Mercier Recruitment Nordic

Mar 30, 2025 - Patrique Mercier Recruitment Nordic is hiring a remote Italian Speaking Customer Service for Online Streaming Service Department. 💸 Salary: great salary. 📍Location: Greece.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role is perfect for those who are passionate about entertainment and customer engagement. As a part of our dynamic team, you will assist Italian-speaking customers with inquiries related to their streaming subscriptions, content availability, and technical support, ensuring they have a positive and seamless viewing experience.

  • Provide exceptional customer service via phone, email, and chat to Italian-speaking clients.
  • Assist customers with inquiries about subscriptions, account management, and streaming content.
  • Resolve technical issues and complaints while maintaining a high level of professionalism.
  • Document customer interactions and maintain accurate records in the system.
  • Collaborate with team members to improve service quality and enhance customer satisfaction.
  • Stay updated on industry trends, streaming content, and service updates to better assist customers.

Qualifications

  • Fluency in Italian (both spoken and written) is required.
  • Strong communication and interpersonal skills.
  • Experience in customer service, preferably in the online streaming or entertainment sector is a plus.
  • Excellent problem-solving skills with a focus on meeting customer needs.
  • Ability to work independently and in a collaborative team environment.
  • Familiarity with online streaming services and technologies is desired.
  • Proficient in using digital tools and customer relationship management software.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer and hotel)

Company Description

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.

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Before You Apply
📍 Be aware of the location restriction for this remote position: Greece
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Italian Speaking Customer Service for Online Streaming Service Department @Patrique Mercier Recruitment Nordic
Customer Service
Salary 💸 great salary
Remote Location
Greece
Job Type full-time
Posted Mar 30, 2025
Apply for this position Unlock 54,791 Remote Jobs
📍 Be aware of the location restriction for this remote position: Greece
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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