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Customer Service
Insurance Service Specialist
@AAA Club Alliance Inc.
[Hiring] Insurance Service Specialist @AAA Club Alliance Inc.
Apr 05, 2025 - AAA Club Alliance Inc. is hiring a remote Insurance Service Specialist. đź’¸ Salary: $15.78 to $30.26 hourly. đź“ŤLocation: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This position is fully remote, but candidates MUST RESIDE in one of the following states: CT, PA, NJ, MD, DE, VA, WV, KY, OH, IN, KS, OK or SD.
- Execute and facilitate insured’s service requests accurately and timely, while anticipating the sale for account rounding and cross-selling opportunities
- Counsel the policyholder concerning appropriate coverage, policy limits, payment options and state laws that will best meet their needs
- Work with policyholders from the agency's existing book of business through inbound telephone calls, direct mail, and email to review policies prior to renewal
- Review and update policy to enhance retention and better meet the needs of the consumer
- Serve as liaison between the customer, sales agent and manager to ensure timeliness of responses and compliance with established company policies and procedures
- Counsel the members and non-members regarding membership benefits in correlation with insurance products
Qualifications
- High school diploma or equivalent
- 2+ years of customer service and/or sales experience in an insurance environment
- Call Center experience preferred
- Active Property and Casualty License or Personal Lines License required
- Membership license required or ability to obtain license within 90 days of employment
Requirements
- Schedule Requirements: Mon – Fri, 10:00am to 6:00pm EST, with at least 1 Saturday a month on a rotating schedule
Benefits
- Competitive hourly rate, depending on experience
- 3+ weeks of Paid Time Off
- 8 Paid Holidays
- 401(k) plan with employer match up to 7%
- Medical, Dental, Vision and Prescription coverage
- FREE AAA membership (inclusive of product & service discounts)
- FREE Life Insurance
- An in-house virtual training program
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
đź’¸
$15.78 to $30.26 hourly
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 05, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
