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Sales / Business
Travel Sales Associate
@AAA Club Alliance Inc.
[Hiring] Travel Sales Associate @AAA Club Alliance Inc.
Apr 07, 2025 - AAA Club Alliance Inc. is hiring a remote Travel Sales Associate. 💸 Salary: $16.00 - $21.65 hourly. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This position is responsible for supporting Member/non-Member sales and service on multiple levels through multiple communication channels related to commodity travel products (air, car, rail, and hotel inquiries and reservations).
- Utilizes relationship-selling to match products and services to meet the needs of Members and non-Members while maximizing Membership and Travel benefits.
- Serve Members/non-Members through telephone, email, and web chat channels by selling and servicing air, car, rail, and hotel reservations.
- A concentration on Diamond Elite and Preferred vendor products is required.
- Book and counsel Members/non-Members on primarily domestic air, rail, hotel and car reservations.
- Operate and be familiar with applicable automated airline reservation and ticketing system as well as travel partner booking sites.
- Comply with all ARC regulations and Club policies and procedures in the collection and handling of assets.
- Answer and accurately process incoming telephone calls, e-mails, and web chat sessions related to AAA travel while demonstrating a pleasant and professional manner.
- Create and maintain long-term relationships with travel clients to foster repeat business.
- Meet or exceed established minimum production/performance requirements.
- Participate as a user in testing of new systems/procedures.
- Demonstrate creative problem-solving skills and identify alternatives.
- Keep current on new developments, products, services, policy changes, etc., and apply them correctly in performing tasks.
- Assist Members with auto travel plans by providing hotel reservations along planned route.
- Other duties as assigned.
Qualifications
- High School Diploma or equivalent
- 18 months of sales/customer service experience, Call Center/inbound call taking experience preferred
- Effective written and oral communication skills
- Ability to multi-task/seek resolution
- A quiet, private workspace free from distraction or interruption
- Stable, high-speed, hard-wired internet connection via Ethernet cable required throughout employment
- Successful completion of virtual training class
- Able to work weekends, overtime and/or holidays as required
Requirements
- This position does NOT allow the flexibility to provide care to others in the household
Benefits
- Starting base compensation for this position is $16.00 - $21.65 hourly
- Monthly incentive plan based on individual performance
- Paid Virtual Training
- All required computer equipment will be provided
- Health Insurance (Medical, Vision, Prescription Drug and Dental)
- Free Life Insurance
- Tuition Reimbursement
- Flexible Spending Accounts
- Wellness and Health Advocate Programs
- 401(k) with Employer Match up to 7%
- Auto repair, travel and merchandise discounts
- Free AAA Premier Membership and more
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
💸
$16.00 - $21.65 hourly
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 07, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
