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Customer Service
Implementation Consultant
@LINQ
[Hiring] Implementation Consultant @LINQ
Mar 25, 2025 - LINQ is hiring a remote Implementation Consultant. 💸 Salary: unspecified. 📍Location: USA.
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Role Description
As an Implementation Consultant, you will work closely with both new and existing customers. Our consultants provide configuration recommendations based on best practices, facilitate customer training sessions on LINQ ERP modules, and guide customers through testing and sign-off before they go live. This position requires the ability to work together as a team member, have regular interaction with both clients and other Implementation team members - maintaining good professional relationships. Our goal is to provide exceptional service while improving customer efficiency and time management using our web-based suite of Financial Management and Human Resources solutions.
- Collaborate with K-12 school districts to understand their specific needs and requirements for ERP implementation projects
- Conduct thorough assessments of the existing processes and systems within client organizations
- Provide expert guidance and recommendations that optimize processes using the LINQ product platform
- Understand the LINQ implementation methodology and use it on all client engagements
- Complete assigned project tasks with urgency to ensure timely delivery and client satisfaction
- Configure LINQ ERP software solutions to meet the unique needs of each assigned client
- Conduct user training sessions and provide ongoing support during the implementation process
- Troubleshoot and resolve issues or challenges that arise during implementation
- Ensure seamless integration with existing systems, including student information systems (SIS), finance, HR, and other relevant platforms
- Mentor and share product knowledge with other consultants
- Help deliver successful project outcomes and build lasting client relationships
- Collaborate with the product development team to enhance system functionality and usability
Qualifications
- Bachelor’s degree in business, accounting, or related field; or equivalent combination of education and experience in software implementation
- Proven experience (2+ years) as an ERP Implementation Consultant or similar role, preferably in the education sector or working with K-12 school districts
- Strong understanding of ERP concepts and principles and experience implementing ERP software solutions
- Excellent organization skills with the ability to manage multiple implementations simultaneously
- Strong problem-solving and analytical abilities, with a keen attention to detail
- Exceptional communication and interpersonal skills to effectively collaborate with diverse stakeholders
- Ability to work independently and as part of a team, delivering results in a dynamic and fast-paced environment
- Willingness to travel to client sites for implementation and support purposes, is required (up to 30%)
Benefits
- Work remote from one of our eligible states across the US, or if you’re near Austin three days in office a week
- Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary)
- Whether it’s a company bonus or target sales commission, your hard work doesn’t go unnoticed
- Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it
- Take the time you need to welcome your new addition – We’ve got you covered!
- Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year
- Feel good while doing good – 16 paid volunteer hours to support the causes that matter most to you. #LINQCares
- Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA – with contributions from LINQ
- Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options
- Invest in yourself with professional development opportunities to keep leveling up your skills
- Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team!
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 25, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
