[Hiring] German Speaking IT Services Representative @Patrique Mercier Recruitment PT
Apr 07, 2025 - Patrique Mercier Recruitment PT is hiring a remote German Speaking IT Services Representative. 💸 Salary: monthly salary with bonuses and health insurance. 📍Location: Europe.
Role Description
This role involves providing exceptional technical support to German-speaking clients in a remote setting.
- Provide exceptional technical support to German-speaking clients through various channels, including phone, email, and chat.
- Troubleshoot and resolve a variety of IT-related issues efficiently and professionally.
- Guide customers in effectively using our products and services, maximizing their overall experience.
- Document interactions and maintain accurate records of customer inquiries and resolutions in our support system.
- Collaborate with internal teams to escalate and address complex technical issues when necessary.
- Educate customers on product features, updates, and best practices to enhance their usage.
- Participate in ongoing training sessions to maintain up-to-date knowledge of our products and industry trends.
Qualifications
- Fluency in German and proficiency in English are required.
- Previous experience in IT support, technical support, or customer service roles is preferred.
- Strong problem-solving skills with the ability to diagnose and address technical issues effectively.
- Excellent communication skills and a commitment to providing exceptional customer service.
- Familiarity with IT applications, helpdesk systems, and technical tools is advantageous.
- Ability to work independently in a remote setting while also collaborating effectively within a team.
- Willingness to adapt to flexible working hours, including evenings and weekends when necessary.
Benefits
- Fully Paid Relocation Package (Flight, Transfer and Hotel)
- Monthly Salary
- 2 Extra Salaries Per Year
- Health Insurance
- Private Health Insurance
- Monthly Bonus
- And More...
Company Description
With a new dawn comes your Next Job! Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.
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| 📍 | Be aware of the location restriction for this remote position: Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
monthly salary with bonuses and health insurance
|
Remote
Location
Europe
|
|
Job Type
full-time
|
Posted
Apr 07, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
