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Enrollment Specialist @Adtalem Global Education

[Hiring] Enrollment Specialist @Adtalem Global Education

Mar 25, 2025 - Adtalem Global Education is hiring a remote Enrollment Specialist. 💸 Salary: $18.15 - $32.86. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Specialist, Enrollment serves as a team member with an acute ability to build trusted relationships with current and potential students while using in-depth knowledge of the university's programs and features. Specialists provide excellent service to prospective students to understand their personal and professional development goals to identify the appropriate higher education program to enable their future success.

  • Master the various steps in the enrollment process to include specialized areas such as financial aid.
  • Effectively communicate the value propositions of our brands to provide an excellent student experience by offering the right program and start date through various communication methods.
  • Utilize critical thinking and problem-solving skills to address and resolve student issues and ensure a positive student experience.
  • Exceed performance standards through personal conduct, individual and team attitude.
  • Contribute to the growth of the business by guiding prospective students through the University’s enrollment process.
  • Conduct quality inbound/outbound communications, increased level of lead activity, complete/accurate applications, professional demeanor, and positive working relationships.
  • Consistently keep track of and enter information into computer software while ensuring accurate student information and confidentiality.
  • Maintain positive relationships with students to help support program persistence and generate referral activity.
  • Work collaboratively to build a strong team relationship with direct team and other functional departments.
  • Participate in training sessions and activities to facilitate student enrollments and team collaboration.
  • Perform other duties as assigned.
  • Comply with all policies and standards.

Qualifications

  • Bachelor's Degree Required.
  • 1+ years of customer service, account management or relationship building experience.
  • 1+ years of previous admissions experience.
  • Working knowledge of Microsoft Office (Word, Excel, Power Point) Preferred.
  • Must possess confident telephone presence.
  • Must possess excellent verbal, written and interpersonal communication skills.
  • Must be self-motivated and able to work effectively in a team environment.
  • Proven ability to work independently and manage multiple tasks efficiently by meeting quality standards.
  • Possess a high-level understanding of products and degree programs offered to students.
  • Must possess effective time management skills, sense of urgency and ability to plan and prioritize daily activities.
  • Must possess consultative skills and demonstrate ability to adapt to change in a fast-paced environment.
  • Must possess ability to receive constructive feedback and demonstrate accountability.
  • Must possess critical thinking, problem solving skills and good judgment.
  • Must successfully complete Enrollment Specialist training, including product evaluations and telephone assessments before being certified as an Enrollment Specialist.
  • Must comply with Adtalem Code of Conduct and Ethics policy in all professional activities.

Requirements

  • Expected salary range for this position is between $18.15 and $32.86.
  • Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.

Benefits

  • Health, dental, vision, life and disability insurance.
  • 401k Retirement Program + 6% employer match.
  • 15 Days of Paid Vacation Days each Calendar Year.
  • 12 Paid Holidays + 2 floating holidays.

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Before You Apply
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📍 Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   Customer Service
Enrollment Specialist @Adtalem Global Education
Customer Service
Salary 💸 $18.15 - $32.86
Remote Location
USA
Job Type full-time
Posted Mar 25, 2025
Apply for this position Unlock 54,084 Remote Jobs
️
📍 Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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